Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training
growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living, headquartered in Scottsdale, Arizona, is a prominent leader in the senior living industry with an extensive network of communities spanning 11 states across the United States. The company is deeply committed to providing high-quality senior housing that caters to the unique needs of its residents, ensuring not only a safe and comfortable environment but also a vibrant and engaging lifestyle. Cogir has built a reputation based on its core values of human focus, creativity, and excellence, which guide every aspect of the company’s operations, from resident care to team member development. This dedication to excellence fosters a supportive workplace that values growth and continuous improvement for both its residents and its employees. Cogir Senior Living is expanding and seeks motivated individuals to join its team and contribute to the mission of enriching residents' lives in a meaningful way.
The Concierge position at Cogir Senior Living plays a crucial role within the community as the initial point of contact for residents, families, visitors, and other guests. The Concierge is responsible for creating a welcoming and supportive atmosphere by offering exceptional customer service and front desk coverage. This role involves managing telephone communications, greeting visitors with friendliness and professionalism, maintaining visitor logs, assisting with resident scheduling, and supporting administrative tasks. The Concierge helps ensure smooth day-to-day operations in the community while addressing inquiries and concerns promptly and efficiently. Applicants should anticipate flexible working hours, including the availability to work weekends and holidays, to meet the needs of the community. Cogir offers competitive wages, comprehensive benefits including health, dental, vision, and life insurance, paid vacation and holidays, a 401K plan with company match, free meals during work shifts, an employee assistance program, and a generous employee referral program. This position provides an excellent opportunity to develop customer service skills in a dynamic and rewarding environment focused on caring for seniors.
The Concierge position at Cogir Senior Living plays a crucial role within the community as the initial point of contact for residents, families, visitors, and other guests. The Concierge is responsible for creating a welcoming and supportive atmosphere by offering exceptional customer service and front desk coverage. This role involves managing telephone communications, greeting visitors with friendliness and professionalism, maintaining visitor logs, assisting with resident scheduling, and supporting administrative tasks. The Concierge helps ensure smooth day-to-day operations in the community while addressing inquiries and concerns promptly and efficiently. Applicants should anticipate flexible working hours, including the availability to work weekends and holidays, to meet the needs of the community. Cogir offers competitive wages, comprehensive benefits including health, dental, vision, and life insurance, paid vacation and holidays, a 401K plan with company match, free meals during work shifts, an employee assistance program, and a generous employee referral program. This position provides an excellent opportunity to develop customer service skills in a dynamic and rewarding environment focused on caring for seniors.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- Working knowledge of computer systems including Word Excel and Outlook
- Patience and willingness to assist residents visitors and team members
- Friendly assertive professional outgoing multitasking and organized
- Excellent communication skills
- Availability to work flexible shifts including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel retirement community or office setting
- Working knowledge of various computer systems including Word Excel and Outlook
- Friendly assertive professional outgoing multitasking and organized
- Excellent communication skills
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone directing calls and inquiries as needed
- Greet all families residents guests and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation activities or appointments
- Support management with administrative tasks such as data entry scheduling or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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