Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.00 - $21.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Employee assistance program
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
Flexible pay options
Bonus opportunities
Job Description
Sunrise Senior Living is a leading provider of senior living services, dedicated to enhancing the lives of its residents through compassionate care and exceptional community environments. Recognized multiple times as a Great Place to Work®, Sunrise Senior Living fosters a workplace culture that values respect, teamwork, and personal growth. The organization emphasizes the sacred value of human life and focuses on creating meaningful connections not only with residents but also with their families and team members. At Sunrise Senior Living, employees are empowered to contribute their unique skills and talents toward supporting residents to live longer, healthier, and happier lives. Joining Sunrise means becoming part of a community that celebrates shared joy and commitment to quality service.
The Concierge position at Sunrise of Edina serves as one of the vital first impressions for the community. This role is the pivotal point of contact for visitors, prospective residents and their families, as well as candidates interested in career opportunities with Sunrise Senior Living. The Concierge is responsible for delivering excellent customer service, managing all external and internal communications efficiently, supporting administrative tasks, and maintaining the overall atmosphere of the community's entry and bistro areas. This role also plays a critical part in risk management by partnering with community team members to ensure compliance with all safety and occupational health standards. The Concierge supports both the Director of Sales and Executive Director by handling inquiries, coordinating appointments, and assisting in the resident move-in process.
The schedule includes working every other Saturday from 12 PM to 8 PM, with additional shifts as needed. Flexibility in availability is considered a valuable asset. Those employed in this role will experience a rewarding career enriched by Sunrise’s core values, principles of service, and a true commitment to team success. The company provides a supportive work environment and ongoing training to maintain service excellence. Benefits include medical, dental, vision, life, and disability plans, retirement savings, paid time off, tuition reimbursement, and unique pay options such as myFlexPay that allows team members to access their earnings shortly after working a shift. Sunrise may also provide discretionary and non-discretionary bonuses based on position and performance.
Employment at Sunrise Senior Living requires adherence to health and safety standards, including pre-employment screenings and vaccinations, ensuring a secure environment for all stakeholders. Compensation is competitive and takes into account geographic location, skills, experience, and applicable certifications or licenses. This role offers an exciting opportunity to join a community recognized for its commitment to excellence and a positive workplace culture, making Sunrise Senior Living not only a great place to work but also a place to grow and shine professionally.
The Concierge position at Sunrise of Edina serves as one of the vital first impressions for the community. This role is the pivotal point of contact for visitors, prospective residents and their families, as well as candidates interested in career opportunities with Sunrise Senior Living. The Concierge is responsible for delivering excellent customer service, managing all external and internal communications efficiently, supporting administrative tasks, and maintaining the overall atmosphere of the community's entry and bistro areas. This role also plays a critical part in risk management by partnering with community team members to ensure compliance with all safety and occupational health standards. The Concierge supports both the Director of Sales and Executive Director by handling inquiries, coordinating appointments, and assisting in the resident move-in process.
The schedule includes working every other Saturday from 12 PM to 8 PM, with additional shifts as needed. Flexibility in availability is considered a valuable asset. Those employed in this role will experience a rewarding career enriched by Sunrise’s core values, principles of service, and a true commitment to team success. The company provides a supportive work environment and ongoing training to maintain service excellence. Benefits include medical, dental, vision, life, and disability plans, retirement savings, paid time off, tuition reimbursement, and unique pay options such as myFlexPay that allows team members to access their earnings shortly after working a shift. Sunrise may also provide discretionary and non-discretionary bonuses based on position and performance.
Employment at Sunrise Senior Living requires adherence to health and safety standards, including pre-employment screenings and vaccinations, ensuring a secure environment for all stakeholders. Compensation is competitive and takes into account geographic location, skills, experience, and applicable certifications or licenses. This role offers an exciting opportunity to join a community recognized for its commitment to excellence and a positive workplace culture, making Sunrise Senior Living not only a great place to work but also a place to grow and shine professionally.
Job Requirements
- High school degree or GED
- proven customer service experience
- proficiency with Microsoft Office and Sunrise computer applications
- ability to learn new software and systems
- flexible availability including every other Saturday from 12 PM to 8 PM
- ability to handle multiple priorities and maintain effective communication
- commitment to safety and compliance protocols
- vaccination requirements as per federal, state, and local laws
- ability to participate fully in team engagement activities
- pass pre-employment screens and health evaluations
- willingness to sign driver job description if operating a Sunrise vehicle.
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel) and Sunrise applications
- ability to learn new software applications
- good organizational, time management, and communication skills
- ability to handle multiple priorities
- good judgment, problem-solving, and decision-making skills
- accurate record-keeping skills
- ability to work effectively as part of a team
- commitment to maintaining Sunrise standards and principles of service.
Job Duties
- Oversee the community entry area for visitors, guests, and residents, extend a warm welcome and greeting, offer and provide beverages to visitors and guests, and ensure that the community safety protocols are in place
- contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors and ensure wait times are minimal
- greet potential candidates interested in learning more about Sunrise careers and job openings at the community and direct candidates to apply online or capture the candidate information into the Applicant Tracking System to launch the recruitment process
- answer incoming telephone calls and resident calls within two to three rings with the appropriate community greeting message and identification
- take complete messages with pertinent information and communicate messages to the intended recipient
- offer and provide a community overview to the caller, determine who to forward the caller to, and notify the caller who they are being transferred to
- manage appointments for residents and family members such as hairdresser and transportation
- send get well cards to residents in the hospital
- order Memory Flower for any residents that have passed away
- send sympathy cards to families and/or responsible parties as needed
- maintain the front desk and bistro areas, ensuring cleanliness, availability of refreshments, and pleasant atmosphere
- support risk management and safety protocols including PPE, emergency response, and monitoring resident and team member rosters
- update and maintain administrative records such as resident phone lists, move-in and move-out registers, guest sign-in logs, and meal tickets
- assist the Business Office Coordinator and HR designee with recruitment and other administrative duties
- participate actively as a member of the team and contribute to team success through engagement and adherence to principles of service
- perform other related duties as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

