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Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

On-call
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
wellness programs

Job Description

Associa Canyon Gate is a reputable property management company specializing in delivering exceptional community management services for homeowners associations, condominiums, and residential communities. With a strong presence in the industry, Associa Canyon Gate is committed to enhancing the quality of life for residents through dedicated staff and quality service. Their expertise lies in managing residential properties with a focus on maintenance, financial oversight, community building, and customer service. The company prides itself on fostering safe, well-maintained, and vibrant communities that residents can proudly call home.

The Concierge opportunity at Associa Canyon Gate is a vital role designed to provide excellent customer service as the primary point of contact for the homeowners association. This position is ideally suited for individuals who are motivated, detail-oriented, and skilled in interpersonal communication. The Concierge will be responsible for welcoming homeowners, vendors, and guests, ensuring a positive experience by attending to their needs and addressing inquiries in a professional and courteous manner. This role demands a proactive approach to problem-solving and the ability to multitask efficiently in a dynamic onsite environment.

Concierge staff play a crucial role in the daily operations of the residential property by performing administrative and managerial tasks that support the facility’s mission and overall functionality. These tasks often include receiving and managing packages, monitoring access to the property for security purposes, and greeting visitors with warmth and professionalism. The Concierge serves as the face of the homeowners association, embodying the company’s commitment to exceptional service and community engagement.

This role offers a unique blend of customer interaction and behind-the-scenes administrative support, suitable for those who thrive in environments requiring strong communication skills, time management, and a proactive mindset. Employees must be comfortable standing and walking frequently and possess the stamina for occasional overtime including on-call and weekend responsibilities. Associa Canyon Gate values inclusivity and equal employment opportunities and encourages diverse applicants to apply.

Working as a Concierge for Associa Canyon Gate not only provides an opportunity to support community residents and contribute to a safe and welcoming environment but also offers the chance to advance within a growing property management company. This role requires a high school diploma or GED, proficiency in Microsoft Office, and excellent professional communication skills. If you enjoy interacting with people and managing various administrative functions in a fast-paced community environment, this position is an excellent fit.

This is a unique opportunity to join Associa Canyon Gate onsite at one of their client properties and make a meaningful impact through dedicated service and conscientious management of homeowner interactions, vendor coordination, and guest reception. The role is essential for ensuring the smooth operation of the community and requires a team player who is self-motivated, detail-oriented, and committed to providing top-tier customer service.

Job Requirements

  • High school diploma or GED
  • 0 - 3 years of directly related or closely related experience
  • Knowledge of Microsoft Office products at a proficient level
  • Professional communication skills
  • Professional customer service skills
  • Self-motivated, proactive, detail oriented and a team player
  • Time management and time critical prioritization skills

Job Qualifications

  • High school diploma or GED
  • 0 - 3 years of related experience
  • Proficient in Microsoft Office products such as Word, Excel, Outlook
  • Professional communication skills including phone, interpersonal, written and verbal
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Excellent time management and prioritization abilities

Job Duties

  • Welcomes homeowners, vendors and guests to property
  • Performs various administrative/managerial tasks in support of facility's mission
  • Creates a positive experience for guests by attending to needs and answering questions
  • Receives and manages incoming packages
  • Monitors property access and maintains security protocols
  • Greets visitors and ensures proper sign-in procedures
  • Performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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