Concierge

Albertsons Companies is a leading grocery and retail company in the United States, known for its commitment to quality, innovation, and customer service. As one of the largest food and drug retailers, Albertsons Companies operates more than 2,200 stores across 34 states, providing a wide range of products including fresh groceries, bakery, deli, pharmacy, and catering services. The company emphasizes a customer-first approach, aiming to create a convenient and pleasant shopping experience while fostering lasting relationships with the communities it serves. Albertsons prides itself on creating a dynamic workplace culture where employees are valued, trained, and supported in their career growth and development. The company also offers competitive wages, comprehensive benefits, and an inclusive environment with diverse and talented colleagues.

This role at Albertsons Companies focuses on the pivotal position of a Catering Concierge, responsible for delivering exceptional customer service in a fast-paced and dynamic environment. The Catering Concierge plays a significant role in engaging guests as they enter the catering area, providing knowledgeable guidance about catering options, and ensuring all orders are placed and executed to the highest standards. This position requires strong communication skills, detailed understanding of catering products including platters from seafood, bakery, and sushi departments, and the ability to coordinate with multiple store departments for a seamless customer experience. The Concierge will also manage catering orders, follow through on special requests, and facilitate full party planning by incorporating additional store services like floral and wine. Furthermore, the Concierge will assist with planning and coordinating donation events, managing budgets, and maintaining accurate records. This is a full-time role requiring availability seven days a week, with responsibilities extending to physical tasks such as lifting and maintaining food safety certifications. Alongside professional duties, the company supports its employees with benefits like health insurance, 401k, paid time off, and career development opportunities. This role offers a rewarding chance to be part of a company that values innovation, service excellence, and community engagement, making a real impact through customer interactions and team collaboration.