Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
Voluntary disability
Paid Time Off
401(k) retirement savings plan
Job Description
Fox Ridge Bryant is a premier Assisted Living and Memory Care community located in Bryant, Arkansas. Proudly part of the AgeWell Solvere Living family, Fox Ridge Bryant offers an exceptional living environment designed to cater to the needs of seniors, particularly those requiring specialized memory care. The community reflects a commitment to providing compassionate, personalized care delivered by a dedicated team of professionals who prioritize the dignity and well-being of every resident. AgeWell Solvere Living has been recognized as a certified Great Place to Work for eight consecutive years, underscoring the organization's dedication to creating a supportive and rewarding workplace culture. This recognition speaks not only to the quality of care provided but also to the strength and cohesion of the team behind the community’s success. The company offers a wide array of benefits including medical, dental, and vision coverage, company-paid life insurance, voluntary disability, paid time off and holidays, as well as a 401(k) retirement savings plan. These benefits combined with an inclusive and empowering work environment make AgeWell Solvere Living and Fox Ridge Bryant attractive employers for those passionate about elder care and community engagement.
The Concierge position at Fox Ridge Bryant plays an essential role as the ambassador for the community. Serving as the first point of contact, the Concierge is responsible for greeting visitors warmly, managing communications courteously, and handling administrative tasks to maintain smooth operations within the community. This role requires a dynamic individual capable of creating positive first impressions, handling phones professionally, and managing the flow of visitors with an emphasis on safety and resident privacy. The Concierge also supports the team by assisting with clerical duties, managing supply inventories, coordinating transportation sign-ups, and facilitating smooth communication among staff, residents, and visitors. Flexibility in scheduling is important as this role requires availability for weekend shifts from 7:00 am to 9:00 pm and on-call weekdays (PRN). The position calls for a high level of interpersonal skills, initiative, and judgment to deal effectively with a diverse population including residents with varying physical and mental health needs. Physical requirements include the ability to bend, reach, and sit for extended periods.
Working at Fox Ridge Bryant means becoming part of a passionate community dedicated to honoring the legacies of residents while supporting the professional growth of employees. The workplace culture is supportive, inclusive, and designed to empower team members to make a meaningful impact. The Concierge function is more than a job; it is a chance to be a vital link within a vibrant community where every day brings opportunities to contribute positively to the lives of seniors and their families. Fox Ridge Bryant encourages applicants who are enthusiastic, compassionate, and eager to join a team that values professional development and fosters a collaborative environment to apply and experience meaningful career growth.
The Concierge position at Fox Ridge Bryant plays an essential role as the ambassador for the community. Serving as the first point of contact, the Concierge is responsible for greeting visitors warmly, managing communications courteously, and handling administrative tasks to maintain smooth operations within the community. This role requires a dynamic individual capable of creating positive first impressions, handling phones professionally, and managing the flow of visitors with an emphasis on safety and resident privacy. The Concierge also supports the team by assisting with clerical duties, managing supply inventories, coordinating transportation sign-ups, and facilitating smooth communication among staff, residents, and visitors. Flexibility in scheduling is important as this role requires availability for weekend shifts from 7:00 am to 9:00 pm and on-call weekdays (PRN). The position calls for a high level of interpersonal skills, initiative, and judgment to deal effectively with a diverse population including residents with varying physical and mental health needs. Physical requirements include the ability to bend, reach, and sit for extended periods.
Working at Fox Ridge Bryant means becoming part of a passionate community dedicated to honoring the legacies of residents while supporting the professional growth of employees. The workplace culture is supportive, inclusive, and designed to empower team members to make a meaningful impact. The Concierge function is more than a job; it is a chance to be a vital link within a vibrant community where every day brings opportunities to contribute positively to the lives of seniors and their families. Fox Ridge Bryant encourages applicants who are enthusiastic, compassionate, and eager to join a team that values professional development and fosters a collaborative environment to apply and experience meaningful career growth.
Job Requirements
- High school diploma required
- must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
- requires considerable initiative and judgment
- must have word-processing and clerical skills
- must be able to work flexible hours and participate in holiday activities
- physically able to bend and reach
- physically able to sit for extended periods of time
- required to work weekends and holidays as assigned
- may be required to work on shifts other than the one for which hired
- may be required to work extended hours up to 16 hours per day
- may be exposed to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B and C viruses
- could be subject to hostile and emotionally upset residents due to mental status
- background, criminal, and drug tests as required by HR policies and procedures
- may be asked to submit to random drug test during employment
- may have their picture taken and image used in social media or community advertising
- may be video recorded from devices installed by families in residents apartments
Job Qualifications
- High School Diploma
- must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
- requires considerable initiative and judgment
- must have word-processing and clerical skills
- must be able to work flexible hours and participate in holiday activities
Job Duties
- Provides positive first impression to all who enter the community
- answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
- greets all visitors in a friendly, courteous, and professional manner
- screens and requires visitors to sign in at reception desk
- notifies residents of visitors
- instructs resident's visitor according to resident's instructions
- receives and processes incoming mail
- accepts all outgoing mail/packages
- types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned
- maintains and updates emergency phone number log and keeps log at front desk
- maintains and updates emergency contact information on each resident and keeps information at front desk
- assists managers with various clerical responsibilities
- pages staff as necessary
- takes RSVPs for special functions, as necessary
- oversees sign-up for scheduled transportation
- hands out maintenance request forms and passes them onto environmental services director
- performs other duties as necessary, to include light housekeeping duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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