Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid sick leave
401(k) Plan
Paid holidays
Job Description
Trilogy at La Quinta is a distinguished active adult community located on the southern edge of La Quinta, California. This vibrant community offers spectacular mountain views and a lifestyle that perfectly balances energetic days with tranquil evenings. The community is built around an active adult lifestyle, including amenities such as golf courses, a fitness center, swimming pools, an on-site spa, and Cafe Solaz, along with two attractive clubhouses. These amenities are designed to provide residents with a high quality of life and numerous options for recreation, wellness, and social engagement.
The Santa Rosa Club, a central part of Trilogy at La Quinta, is currently seeking a part-time Concierge to join their dedicated team. This role offers a pay rate of $19 per hour and is ideal for individuals who thrive in customer service roles and enjoy engaging with members and guests in a community environment. The Concierge position reports to the Member Service Manager and is pivotal in creating a warm and welcoming atmosphere for all who enter the club. The role involves greeting members and guests, providing information about club amenities and local events, and managing access to the facilities.
This position is more than just a front desk job; it is about being the face of the community, offering personalized service that contributes to the positive experience of each member. The Concierge will assist in daily operational functions, ensuring the front desk and lobby areas are organized and welcoming. They will support administrative tasks such as handling mail, managing phone communications, updating digital content, and preparing promotional materials. Residents’ services including business center support like copying, mailing, and faxing are also part of the duties, alongside event registration and fee collection.
Individuals in this role must be highly customer oriented, able to work under pressure, adapt to rapid changes, and support team-building efforts. The company values honesty, integrity, respect for the individual, teamwork, and a competitive spirit—all of which the Concierge should embody. This is a part-time position with flexible scheduling that includes evenings and weekends to meet the needs of community events and member activity.
Trilogy at La Quinta provides a supportive work environment with moderate noise levels and uses standard office equipment such as computers, phones, fax, and copy machines. Physical demands include the ability to sit or stand for extended periods, walk and move around the workspace, and occasionally lift up to 20 pounds. The company promotes equal opportunity employment and encourages applicants who share their commitment to quality service and community engagement.
Part-time team members who work 30 hours or more per week become eligible for medical, dental, and life insurance after 60 days of full-time employment. Additional benefits include participation in a 401(k) plan after 30 days of service and eligibility to accrue paid sick leave according to state guidelines. Embracing a role here means becoming part of a community that values dedication, positivity, and the goal of enhancing residents’ experiences in a beautiful and active setting.
The Santa Rosa Club, a central part of Trilogy at La Quinta, is currently seeking a part-time Concierge to join their dedicated team. This role offers a pay rate of $19 per hour and is ideal for individuals who thrive in customer service roles and enjoy engaging with members and guests in a community environment. The Concierge position reports to the Member Service Manager and is pivotal in creating a warm and welcoming atmosphere for all who enter the club. The role involves greeting members and guests, providing information about club amenities and local events, and managing access to the facilities.
This position is more than just a front desk job; it is about being the face of the community, offering personalized service that contributes to the positive experience of each member. The Concierge will assist in daily operational functions, ensuring the front desk and lobby areas are organized and welcoming. They will support administrative tasks such as handling mail, managing phone communications, updating digital content, and preparing promotional materials. Residents’ services including business center support like copying, mailing, and faxing are also part of the duties, alongside event registration and fee collection.
Individuals in this role must be highly customer oriented, able to work under pressure, adapt to rapid changes, and support team-building efforts. The company values honesty, integrity, respect for the individual, teamwork, and a competitive spirit—all of which the Concierge should embody. This is a part-time position with flexible scheduling that includes evenings and weekends to meet the needs of community events and member activity.
Trilogy at La Quinta provides a supportive work environment with moderate noise levels and uses standard office equipment such as computers, phones, fax, and copy machines. Physical demands include the ability to sit or stand for extended periods, walk and move around the workspace, and occasionally lift up to 20 pounds. The company promotes equal opportunity employment and encourages applicants who share their commitment to quality service and community engagement.
Part-time team members who work 30 hours or more per week become eligible for medical, dental, and life insurance after 60 days of full-time employment. Additional benefits include participation in a 401(k) plan after 30 days of service and eligibility to accrue paid sick leave according to state guidelines. Embracing a role here means becoming part of a community that values dedication, positivity, and the goal of enhancing residents’ experiences in a beautiful and active setting.
Job Requirements
- High School diploma or equivalent preferred
- One to three years’ customer service experience
- Experience in Homeowner Association environment preferred
- Proficiency in Microsoft Office
- Club Management System software knowledge preferred
- Flexibility and adaptability to rapid change
- Positive communication skills with team and supervisors
- Positive attitude toward work and public
- Excellent communication skills
- Ability to work well with others
- Self-motivated and able to work independently
- Good initiative and problem-solving skills
- Strong time management and organizational skills
- Attention to detail and accuracy
- Comfortable working in fast-paced environment
- Flexible schedule including evenings and weekends
- Valid driver’s license may be required
Job Qualifications
- High School diploma or equivalent preferred
- One to three years’ relative customer service experience
- Experience in a Homeowner Association environment preferred
- Computer literate with proficiency in Microsoft Office
- Club Management System software preferred
- Must be flexible and adaptable to rapid change
- Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities
- Desire to contribute to a productive work environment by maintaining a positive attitude
- Must have excellent communication skills
- Ability to work well with others and provide exceptional customer service
- Must be self-motivated, follow direction, and work independently with little supervision
- Must demonstrate initiative and make independent decisions based on sound judgment
- Must have good time management, organization, and follow-up skills
- Must be able to consistently achieve high work standards with attention to detail, accuracy and timeliness
- Must be capable of handling multiple details and working in a fast-paced environment
- Must be flexible with schedule including evenings and weekends
- Valid driver’s license may be required
Job Duties
- Greet and welcome members and guests in an energetic and friendly fashion according to Trilogy protocol
- Respond to requests and direct calls to staff members and relay messages
- Screen members and guests for applicable building access according to community regulations
- Provide guests and members with information about the Club, recreation, or other activities
- Maintain daily standard operating procedures for the opening
- Assist Member Services Manager with administrative support such as mail delivery, email and phone calls, spreadsheet creation and data entry, updates to website, creation of promotional flyers
- Provide resident services, business center support, event registration and fee collection, access to lost and found
- Maintain the organization and function of all front office equipment and the lobby
- Work with maintenance staff to provide a clean environment for members and guests
- Assist the Lifestyle & Activities department by maintaining event flyers and bulletin boards, preparing the scheduled events calendar, and assisting with ticket sales and advertisements
- Perform other duties and responsibilities as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
