Job Overview
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Employee wellness programs
Job Description
Weathervane Senior Living Community is a respected establishment dedicated to providing exceptional living experiences to seniors in a warm and supportive environment. Renowned for its commitment to comfort, care, and connection, Weathervane offers a vibrant community where residents enjoy engaging activities, compassionate services, and a welcoming atmosphere that fosters independence and dignity. With a focus on personalized care and community enrichment, the organization prides itself on creating a safe and nurturing space that feels like home. As a trusted provider in the senior living sector, Weathervane combines quality care with innovative programming to meet the diverse needs of its residents, families, and staff members.
The role of Concierge at Weathervane Senior Living Community is pivotal in shaping the first impression for residents, families, visitors, and team members. This position acts as the front-line ambassador, ensuring that everyone who enters the community feels warmly welcomed and well-assisted. The Concierge handles the front desk operations with professionalism and efficiency, managing guest sign-ins, security protocols, and the overall reception area to maintain a clean and organized environment. Beyond greeting visitors, this role requires a caring individual who can provide exceptional customer service tailored to seniors' unique needs, including those with mobility, memory, or sensory challenges.
Administrative duties such as filing, data entry, mail sorting, and creating community communications like marketing materials and signage are also integral to this position. The Concierge supports the coordination of activities and events, helping to foster a lively and engaging community atmosphere. Candidates suitable for this role should bring excellent communication skills, empathy, and a strong ethical foundation to build lasting relationships with residents, families, and colleagues. Flexibility in working various shifts, including weekends and holidays, is necessary to meet the community's needs.
This position offers a rewarding opportunity to contribute meaningfully to the lives of seniors while being part of a team that values respect, integrity, and compassion. The Concierge role at Weathervane Senior Living Community is ideal for professionals with previous customer service or reception experience, particularly those familiar with senior living, hospitality, or healthcare environments. The community supports diversity and inclusion, encouraging applicants from all backgrounds to join and help make a difference in a supportive setting.
The role of Concierge at Weathervane Senior Living Community is pivotal in shaping the first impression for residents, families, visitors, and team members. This position acts as the front-line ambassador, ensuring that everyone who enters the community feels warmly welcomed and well-assisted. The Concierge handles the front desk operations with professionalism and efficiency, managing guest sign-ins, security protocols, and the overall reception area to maintain a clean and organized environment. Beyond greeting visitors, this role requires a caring individual who can provide exceptional customer service tailored to seniors' unique needs, including those with mobility, memory, or sensory challenges.
Administrative duties such as filing, data entry, mail sorting, and creating community communications like marketing materials and signage are also integral to this position. The Concierge supports the coordination of activities and events, helping to foster a lively and engaging community atmosphere. Candidates suitable for this role should bring excellent communication skills, empathy, and a strong ethical foundation to build lasting relationships with residents, families, and colleagues. Flexibility in working various shifts, including weekends and holidays, is necessary to meet the community's needs.
This position offers a rewarding opportunity to contribute meaningfully to the lives of seniors while being part of a team that values respect, integrity, and compassion. The Concierge role at Weathervane Senior Living Community is ideal for professionals with previous customer service or reception experience, particularly those familiar with senior living, hospitality, or healthcare environments. The community supports diversity and inclusion, encouraging applicants from all backgrounds to join and help make a difference in a supportive setting.
Job Requirements
- High school diploma or GED preferred
- previous experience in customer service or reception preferred
- professional, patient, and pleasant demeanor
- excellent interpersonal skills
- strong time management and organizational skills with attention to detail
- technological proficiency including Microsoft Office, typing, printing, multi-line phone systems
- strong verbal and written English communication skills
- sound judgement and a strong ethical foundation in decision-making
- flexibility to work various shifts including weekends and holidays
- ability to sit, stand, or walk for long periods
- ability to move comfortably and safely including lifting, bending, stretching, squatting
- reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Job Qualifications
- Previous experience in customer service or reception preferred, ideally in senior living, hospitality, healthcare, or a similar setting
- professional, patient, and pleasant demeanor
- excellent interpersonal skills
- strong time management and organizational skills with attention to detail
- technological proficiency including Microsoft Office, typing, printing, multi-line phone systems
- strong verbal and written English communication skills
- sound judgement and a strong ethical foundation in decision-making
- flexibility to work various shifts including weekends and holidays
Job Duties
- Greet residents, families, team members, and visitors in a professional, warm, and inviting manner
- maintain a clean, organized reception area that supports a positive community experience
- deliver exceptional customer service, assisting with questions, concerns, and navigating the community, while being mindful of mobility, memory, or sensory needs
- professionally answer and direct phone calls
- provide administrative support including filing, typing, mail sorting, and data entry
- manage front desk operations, guest sign-ins, and security measures
- assist with community communications by maintaining bulletin boards, updating signage, and creating marketing materials
- manage the sale and tracking of various resident and guest purchases
- assist with setup and coordination of activities and events
- build positive, ongoing relationships with residents, families, and team members while upholding ethics and integrity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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