Concierge

Sunrise Senior Living is a prominent provider of senior care services dedicated to empowering residents to live longer, healthier, and happier lives. Known as a certified Great Place to Work for the ninth time, Sunrise Senior Living exemplifies a workplace culture centered around respect, compassion, and dedication to quality care. The company creates environments where residents feel valued and supported, providing not only professional care but also meaningful connections among residents, their families, and team members. Sunrise communities uphold a deep commitment to service, aiming to enrich every aspect of the lives of seniors they care for and those who work with them.

Sunrise at Holladay is seeking to hire a Concierge who will serve as the initial point of contact and first impression for residents, families, and visitors. As the face of the community, the Concierge will be responsible for greeting potential residents and visitors warmly while managing both external and internal communications with efficiency and professionalism. This role supports both the Director of Sales and the Executive Director by providing critical community information and assisting in the recruitment process. The Concierge will take charge of administrative duties such as computer data entry, office supply monitoring, and maintaining the Bistro environment to ensure a pleasant and welcoming atmosphere.

This position requires a positive attitude and strong interpersonal skills as the Concierge extends a warm reception, offers refreshments, and manages visitor flow with attention to safety protocols. The role operates on a Sunday 4 PM to 8 PM schedule with on-call responsibilities. Key responsibilities include answering calls promptly, managing appointment scheduling for residents, assisting with resident move-in and marketing processes, and supporting risk management initiatives by ensuring safety compliance. Additional duties involve handling community mail, financial transactions related to meals, and supporting the Human Resources designee in recruitment and administrative functions.

Sunrise Senior Living values teamwork and engagement, expecting the Concierge to actively contribute to team success by demonstrating the company’s core values in daily interactions and participating in ongoing training. The role requires excellent organizational skills, the ability to handle multiple priorities, sound judgment, and proficiency in computer applications including Microsoft Office and Sunrise software. This position offers candidates the chance to grow in a supportive, mission-driven environment with benefits that promote well-being and work-life balance.

Sunrise at Holladay provides its employees with a competitive compensation package including medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off including sick leave and holidays, as well as additional perks such as tuition reimbursement and flexible pay options. The company also offers an employee assistance program and recognizes outstanding performance with potential bonuses. As part of the hiring process, candidates will undergo required health and safety screenings, aligning with Sunrise’s commitment to resident and staff welfare. This opportunity is ideal for individuals passionate about serving seniors and making a positive impact through compassionate, attentive frontline service.