Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Miramont is a prestigious private club that prides itself on delivering unparalleled service and memorable experiences for its members and their guests. Nestled in a serene and visually stunning environment, Miramont offers a unique blend of refined amenities combined with a warm and inviting atmosphere. As a cornerstone of social and recreational life for its members, the club features an array of luxurious facilities, including fine dining options, event spaces, recreational activities, and comfortable guest accommodations. The club is dedicated to fostering a tight-knit community where members can unwind, socialize, and enjoy world-class services tailored to their preferences. Miramont is highly regarded for its commitment to excellence and attention to detail, creating a setting where every member feels valued and every visit is an exceptional experience.
The Front Desk Concierge at Miramont serves as the welcoming face of the club, playing an essential role in cementing the club's reputation for outstanding hospitality. This role requires a friendly, professional, and proactive individual who can make a positive first impression on all members and guests arriving at the club. The Front Desk Concierge is the central hub for club activities, responsible for coordinating with various departments to ensure that every interaction is seamless and satisfying. Key responsibilities include promoting and booking guest rooms to accommodate visitors, assisting the Lead Concierge and Clubhouse Manager in managing day-to-day operations, and providing exceptional service with meticulous attention to detail. This role demands a deep understanding of club operations and the ability to anticipate member needs and preferences with a high degree of professionalism. The ideal candidate is enthusiastic about creating an inviting and memorable environment, consistently going above and beyond to exceed expectations. Miramont offers a dynamic, service-driven environment where teamwork, flexibility, and a passion for delivering excellence are highly valued. This position is perfect for someone who thrives in interactive settings and enjoys contributing to a culture of hospitality and exceptional member service.
The Front Desk Concierge at Miramont serves as the welcoming face of the club, playing an essential role in cementing the club's reputation for outstanding hospitality. This role requires a friendly, professional, and proactive individual who can make a positive first impression on all members and guests arriving at the club. The Front Desk Concierge is the central hub for club activities, responsible for coordinating with various departments to ensure that every interaction is seamless and satisfying. Key responsibilities include promoting and booking guest rooms to accommodate visitors, assisting the Lead Concierge and Clubhouse Manager in managing day-to-day operations, and providing exceptional service with meticulous attention to detail. This role demands a deep understanding of club operations and the ability to anticipate member needs and preferences with a high degree of professionalism. The ideal candidate is enthusiastic about creating an inviting and memorable environment, consistently going above and beyond to exceed expectations. Miramont offers a dynamic, service-driven environment where teamwork, flexibility, and a passion for delivering excellence are highly valued. This position is perfect for someone who thrives in interactive settings and enjoys contributing to a culture of hospitality and exceptional member service.
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in hospitality or concierge services
- Strong communication skills
- Ability to provide exceptional customer service
- Detail-oriented work ethic
- Ability to work flexible hours including weekends and holidays
- Proficiency in reservation software
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or concierge services
- Strong interpersonal and communication skills
- Ability to multitask and work under pressure
- Knowledge of club operations and services
- Proficiency with reservation and booking software
- Excellent attention to detail and organizational skills
Job Duties
- Greet members and guests with a warm and professional demeanor
- Promote and book guest rooms efficiently
- Provide support to the Lead Concierge and Clubhouse Manager
- Coordinate and communicate club activities and events at the front desk
- Address member inquiries and resolve issues promptly
- Maintain accurate records and manage reservation systems
- Ensure the front desk area is organized and welcoming
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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