Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.26
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off

Job Description

The Amberleigh, a Sonida Senior Living community, is a distinguished retirement community located in Williamsville, New York. This premier establishment specializes in providing exceptional care and support to senior residents across its Independent Living, Assisted Living, and Memory Care programs. Dedicated to enhancing the quality of life for its residents, The Amberleigh embodies a compassionate and respectful approach to senior living. The community’s focus centers on fostering a nurturing environment where seniors can thrive with dignity, independence, and comprehensive support. As a part of Sonida Senior Living, The Amberleigh is committed to upholding high standards in care, services, and community engagement, making it a sought-after destination for retirees and their families.

The role of a Receptionist at The Amberleigh is vital to the daily operations and overall resident experience within this thriving senior living community. This position offers a unique opportunity for an individual passionate about customer service and dedicated to making a meaningful difference in the lives of senior residents. The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a warm and welcoming environment. Key responsibilities include answering telephone calls, directing inquiries to appropriate team members, providing essential information about the community such as address, directions, fax numbers, and website details, as well as greeting and assisting visitors. Additionally, the Receptionist handles the sorting and forwarding of incoming mail and coordinates express mail services with carriers like FedEx and UPS.

Working at The Amberleigh means joining a supportive team that values dependable and responsible members who contribute positively to the community. The position is hourly paid at a competitive rate of $16.26, accompanied by a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance. The Amberleigh further supports its employees through a 401k retirement savings plan with a discretionary company match, paid training, an Employee Assistance Program, flexible spending accounts, dependent care options, and paid time off available after 90 days of employment. These benefits underscore The Amberleigh’s commitment to employee well-being and professional growth.

The Amberleigh also promotes educational and learning opportunities, encouraging staff development and career advancement. The work environment nurtures teamwork and excellence through company-supported programs and referral incentives for both team members and residents. Employees at The Amberleigh are part of a dynamic senior living community that balances professional responsibilities with empathy and compassion. For applicants dedicated to exceptional customer service and who enjoy being part of a larger mission to provide quality senior care, this Receptionist role presents a fulfilling career path. Equal opportunity employment is a cornerstone at The Amberleigh, ensuring a fair and inclusive hiring process compliant with federal employment laws.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • excellent communication skills
  • dependable and responsible
  • ability to manage multiple tasks
  • familiarity with mail handling and telephone systems
  • willingness to engage with senior residents respectfully

Job Qualifications

  • Enjoy providing exceptional customer service
  • appreciate being a dependable and responsible team member
  • prior experience in a customer-facing role preferred
  • strong communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • high school diploma or equivalent

Job Duties

  • Answers telephone and directs the caller to the appropriate individual
  • provides community information such as address, directions, fax numbers, and website
  • greets and directs visitors to the community
  • receives, sorts, and forwards incoming mail
  • coordinates the pick-up and delivery of express mail services including FedEx and UPS
  • resolves customer questions and concerns

Job Criteria

Experience

No experience required


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