Concierge

Dial is a respected senior living community dedicated to enriching the lives of its residents through compassionate care and exceptional service. The establishment prides itself on creating a warm, welcoming environment where seniors are treated like family. At Dial, team members not only have the chance to serve but also to learn from some of the most knowledgeable seniors, which enhances personal and professional growth. The company values a supportive workplace culture that promotes happiness and fulfillment for both residents and staff. Dial offers a variety of positions with flexible scheduling, including PRN (pro re nata or as-needed) roles that allow employees to maintain work-life balance while contributing meaningfully to the community.

In the PRN Front Desk position at Dial, the primary responsibility is to provide outstanding customer service and maintain a welcoming atmosphere for residents, families, and visitors. This role is essential for supporting daily operations at the front desk, acting as the first point of contact for guests, and facilitating smooth communication between departments. The role emphasizes attentiveness, friendliness, and efficiency, ensuring that all interactions reflect the company’s commitment to high-quality care. Employees in this position will assist with resident requests, handle emergency communications, manage reservations for community spaces, and keep an organized flow of information throughout the community.

Dial values team members who demonstrate professionalism, strong communication skills, and a genuine passion for helping others. The Front Desk role requires multitasking abilities and attention to detail in a fast-paced environment. Employees have the opportunity to participate in a culture that recognizes and rewards hard work through numerous benefits such as birthday and anniversary paid time off, tuition assistance, holiday double pay, and a referral bonus program. Additional perks include free meals during shifts, employee recognition programs, loyalty incentives, and discounts on mobile services. Dial also provides comprehensive medical, dental, and vision insurance plus a 401k retirement plan, underlining their commitment to employee well-being and financial security.

This position is ideal for individuals with experience in customer service, hospitality, or senior living who seek flexible hours and value making a real impact on the lives of elder community members. The role assists with various administrative tasks including phone management, filing, data entry, and event promotion, all while maintaining confidentiality and a professional appearance. Dial encourages applicants who are eager to learn, team-oriented, and dedicated to enhancing the quality of life for seniors.