Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $27.23
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k)
Employee assistance program
Paid Time Off
employee perks
Career development opportunities
Complimentary Meals
Job Description
Remington Hospitality is a distinguished luxury hotel group renowned for its commitment to excellence, innovation, and personalized guest experiences. As a leader in the hospitality industry, Remington Hospitality offers guests an unparalleled stay by blending exceptional service, elegant environments, and unique cultural experiences. Emphasizing a culture of inclusivity, diversity, and professional growth, the company values passionate individuals who seek not only a job but a meaningful career journey within a supportive and dynamic team environment. Remington Hospitality’s portfolio includes prestigious properties such as Sofitel Chicago, demonstrating their dedication to maintaining the highest standards in luxury hospitality. Join a company where every gesture and interaction is designed to elevate the guest experience, ensuring that each stay is memorable and extraordinary.
The role of Concierge at Remington Hospitality is a prestigious and rewarding position tailored for individuals passionate about service excellence and creating unforgettable guest experiences. As a Concierge, you will serve as the embodiment of luxury and personalized care, showcasing your deep expertise and local knowledge to make each guest’s stay remarkable. This role demands a service-oriented personality with exceptional communication skills, professionalism, and the ability to think creatively to solve problems and exceed expectations. Your in-depth knowledge of local events, venues, and attractions will enable you to create unique, tailor-made experiences that leave an indelible mark on guests’ memories. Whether you are already a member of Les Clefs d’Or or interested in becoming certified, Remington Hospitality supports your professional development to reach pioneering heights in luxury hospitality. The Concierge position offers $27.23 per hour along with a comprehensive benefits package that includes medical, dental, and vision coverage; life and disability insurance; retirement savings with employer match; and wellness programs, among others. This opportunity not only allows you to shine individually but also to thrive as part of an inclusive, supportive team dedicated to hospitality excellence.
The role of Concierge at Remington Hospitality is a prestigious and rewarding position tailored for individuals passionate about service excellence and creating unforgettable guest experiences. As a Concierge, you will serve as the embodiment of luxury and personalized care, showcasing your deep expertise and local knowledge to make each guest’s stay remarkable. This role demands a service-oriented personality with exceptional communication skills, professionalism, and the ability to think creatively to solve problems and exceed expectations. Your in-depth knowledge of local events, venues, and attractions will enable you to create unique, tailor-made experiences that leave an indelible mark on guests’ memories. Whether you are already a member of Les Clefs d’Or or interested in becoming certified, Remington Hospitality supports your professional development to reach pioneering heights in luxury hospitality. The Concierge position offers $27.23 per hour along with a comprehensive benefits package that includes medical, dental, and vision coverage; life and disability insurance; retirement savings with employer match; and wellness programs, among others. This opportunity not only allows you to shine individually but also to thrive as part of an inclusive, supportive team dedicated to hospitality excellence.
Job Requirements
- legally eligible to work in the united states
- current work authorization
- service-focused personality
- exceptional communication skills
- polished professional presentation
- strong interpersonal abilities
- creative problem-solving skills
- up-to-date knowledge of local events
- previous hospitality experience preferred
Job Qualifications
- high school diploma or equivalent
- previous experience in a customer service or concierge role preferred
- excellent communication and interpersonal skills
- strong knowledge of local area and cultural events
- ability to work collaboratively within a team
- creative problem-solving skills
- professionalism and polished presentation
- les clefs d’or membership is desirable or willingness to obtain
Job Duties
- welcome and assist guests with their requests and inquiries
- provide personalized recommendations and arrangements for dining, entertainment, and transportation
- maintain updated knowledge of local events and attractions
- collaborate with other hotel departments to ensure seamless guest experiences
- manage reservations and special requests efficiently
- uphold high standards of professionalism and presentation
- assist guests with problem resolution and ensure satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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