Concierge

Provincial Senior Living is a distinguished management company dedicated to operating lifestyle-driven Independent Living communities across the United States. With a focus on enriching the lives of seniors and team members, Provincial manages more than 13,000 units, serving thousands of residents and their families. The company is renowned for its unwavering commitment to its foundational Pillars of Excellence which emphasize personalized care, hospitality, and fostering lasting connections. These pillars are integral to the company’s mission to create vibrant and welcoming communities where seniors can thrive in a safe and supportive environment.

As part of one of the largest senior living families in the U.S., Provincial Senior Living has earned the prestigious Great Place to Work® certification consecutively from 2022 through 2026. This achievement highlights the company’s dedication to cultivating a workplace culture that values purpose, inclusivity, and professional growth. Provincial invests significantly in learning and development opportunities for its team members, ensuring they have access to the resources and training needed to build fulfilling and enriching careers.

The company offers various rewarding career opportunities characterized by competitive wages, early access to earned wages, paid training, opportunities for career advancement, meals and uniforms, and access to an Employee Assistance Program. These benefits underscore Provincial’s commitment to the well-being and satisfaction of its team.

The role available is for a part-time, weeknight and weekend Concierge position, offering 25 hours per week with scheduled shifts on Thursday, Friday, Saturday, and Sunday. This role is essential in creating a welcoming and efficient environment within the community. The Concierge acts as the first point of contact for guests, residents, and employees, managing telephone communications and providing information and support.

The Concierge’s duties include answering incoming calls, taking detailed messages, greeting residents and visitors, assisting with inquiries, and providing directions. The role also supports the marketing department by organizing brochures and prepares meal tickets for team members and family members. Additional responsibilities involve maintaining accurate records such as the Resident Phone List, Roster, Move-In and Move-Out Register, as well as managing appointment scheduling for residents and their families. Maintaining a neat and orderly reception area alongside organizing and distributing mail also falls under the Concierge’s purview.

This position requires a high level of professionalism, organizational skills, and a friendly demeanor, as the Concierge plays a pivotal role in facilitating smooth communication and enhancing the overall resident experience. The role offers a unique opportunity for individuals who take pride in having a direct impact on the lives of others within a supportive and dynamic senior living community.