Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.00
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Benefits

comprehensive medical
Dental Insurance
Tuition Reimbursement
Paid Time Off
Employee Referral Bonuses
retirement plan with employer match
Employee Discounts

Job Description

LifeQuest is a distinguished nonprofit healthcare organization located in Quakertown, Pennsylvania, serving the counties of Berks, Bucks, Lehigh, Montgomery, and Northampton. It is a comprehensive family of healthcare services and facilities dedicated to improving the health and life quality of individuals of all ages, from infants to seniors. LifeQuest is highly regarded for its commitment to delivering top-notch personal and health care services. As a community-focused organization, LifeQuest operates across multiple sites and embodies a culture of care, compassion, and professionalism, all while fostering a supportive environment for both residents and employees. The organization values the concept that Together Everyone Accomplishes More (T.E.A.M.), emphasizing collaboration and mutual respect as foundational elements of success.

The Village at LifeQuest in Quakertown is currently seeking a passionate and dedicated individual to join their team as a Concierge for the part-time evening shift. This role plays a vital part in enhancing the experience of residents, their families, and staff by managing the reception area and ensuring smooth communication throughout the facility. Offering a starting pay of $16 per hour, which commensurates with experience, this part-time position comes with the additional incentive of a WaWa gas card valued between $15 and $25 per pay period for those who work all scheduled shifts without callouts. This benefit uniquely rewards attendance and commitment, underscoring the organization's appreciation for dedicated team members.

The Concierge at LifeQuest will assist with employee orientation and training, manage employee files, oversee admissions backup, and supervise the reception team. This role involves facilitating communication among various departments and families, supporting administrative tasks such as inventory and mail distribution, and contributing to marketing efforts including social media, printed materials, and press releases. The Concierge will also engage with potential and current residents and community referral sources to help generate leads, ensuring a welcoming and well-organized facility environment. This multifaceted position requires excellent organizational, communication, and computer skills, along with a compassionate approach to the needs of others.

LifeQuest offers a robust benefits package that includes comprehensive medical and dental insurance, tuition and educational reimbursement, generous paid time off starting at 16 days per year including holidays and your birthday off, employee referral bonuses, and a principle retirement plan with employer match. Additional family-friendly benefits include significant discounts for onsite daycare at multiple locations, catering especially to full-time and part-time employees with children. The workplace culture at LifeQuest is one of respect, professionalism, and a commitment to service excellence, striving to be the employer of choice in the region. By joining LifeQuest, team members become part of a compassionate family dedicated to making a positive impact every day.

Job Requirements

  • Must be 18 years of age or older
  • Must have excellent planning, organizational and time management skills
  • Must have excellent communications skills
  • Must have excellent computer skills such as Microsoft Word, Excel, and PowerPoint
  • Use of internet and email

Job Qualifications

  • Bachelor's degree in related field preferred
  • Excellent planning, organizational and time management skills
  • Excellent communications skills
  • Excellent computer skills such as Microsoft Word, Excel, and PowerPoint
  • Use of internet and email

Job Duties

  • Assist with employee orientation and training programs
  • Assist with employee files
  • Back-up admissions
  • Manage reception area
  • Oversee concierge staff
  • Facilitate communication between all concerned parties
  • Demonstrate awareness of and sensitivity to the needs of residents and their families
  • Service meetings by producing and distributing agendas, minutes and action plans
  • Manage correspondence using current paper and electronic systems for tracking and filing information and data
  • Oversee the handling of all inquiries including taking and routing messages to appropriate parties
  • Support facility events in liaison with management
  • Assist administrator in inventorying and order supplies as directed
  • Oversee the distribution of staff and residents mail
  • Provide clerical work at direction of administrator
  • Develop and maintain relationships with potential and current residents, family members, community referral sources and facility staff
  • Prepare admission packets, handbooks, mailing campaigns, resident records and admission and marketing paperwork
  • Participate in modification of all Web-based communication including the facility website and social media sites
  • Assist in the design and distribution of printed materials and promotional items
  • Assist in development and scheduling of press releases and media advertisements
  • Assists in updating referral networks to generate resident leads

Job Criteria

Experience

Mid Level (3-7 years)


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