Concierge

TerraBella Senior Living is a distinguished provider within the senior living industry, proudly serving thousands of residents and their families with a comprehensive array of living and care options. These include Active Independent Living, Assisted Living, Memory Care, and short-term Respite services. Rooted deeply in principles of purpose, hospitality, and connection, TerraBella fosters vibrant communities where both residents and team members experience a supportive and enriching environment. The company is part of one of the largest senior living organizations in America, a testament to its scale and commitment to quality. This stature has earned TerraBella consistent Great Place to Work® certifications spanning from 2022 through 2026, underscoring a workplace culture where growth, heart, and teamwork are core values.

The role of Concierge at TerraBella Greensboro is pivotal in creating a welcoming and organized experience for residents, their families, visitors, and staff. This position centers around providing front desk and reception services, managing phone communications, assisting with administrative tasks, and ensuring accuracy and warmth in all interactions. As the initial point of contact, the Concierge greets and directs visitors, answers inquiries, manages telephone calls with professionalism, and coordinates appointments and daily logs that contribute to smooth community operations.

The Concierge role involves a blend of interpersonal skills, organizational aptitude, and a service-oriented mindset that aligns with TerraBella's mission of fostering a home-like and responsive environment. Responsibilities include telephone answering and message management, resident and visitor greeting, logistical coordination such as the preparation of meal tickets and maintaining resident phone lists, as well as distributing mail and supporting other administrative needs. Maintaining a tidy and inviting reception area is also essential, as the Concierge contributes to the overall welcoming atmosphere of the community.

This is a role well-suited for individuals with customer service experience, excellent communication skills, and a genuine desire to support seniors and enhance their living experience. The position provides meaningful career opportunities within a company dedicated to the ongoing development and well-being of its team members, offering paid training and growth pathways in a friendly, respectful workplace. TerraBella emphasizes inclusivity and equal opportunity, promoting a diverse and vibrant workforce committed to integrity, compassion, and high performance.

By joining TerraBella Greensboro as a Concierge, candidates become part of an esteemed senior living community that prioritizes innovation and embraces change to continually enhance both resident satisfaction and team member fulfillment. The role is integral to ensuring that TerraBella remains a trusted and beloved home for seniors, providing compassion and excellence in daily service.