Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training and growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Employee Referral Program

Job Description

Cogir Senior Living, headquartered in Scottsdale, Arizona, is a leading provider of senior living communities across 11 states in the United States. The company is deeply committed to offering exceptional care and enriching lifestyles for seniors while fostering a supportive and growth-oriented work environment for its employees. With a strong reputation in the senior housing industry, Cogir Senior Living emphasizes a culture grounded in human focus, creativity, and excellence, driving continuous improvements in service quality and community engagement. The organization’s mission centers on enriching the lives of its residents and supporting team members as they build fulfilling careers in senior living services.

Cogir Senior Living is seeking a dedicated Concierge to join their vibrant community team. This role is pivotal as the first point of contact for residents, their families, visitors, and guests. The Concierge acts as the welcoming face of the community, ensuring every person who enters receives a warm and professional greeting. Beyond just front desk operations, the Concierge provides outstanding customer service, coordinates various resident services, and maintains a secure and organized environment. This position requires someone who is friendly, professional, and highly organized, capable of multitasking while maintaining a positive and helpful attitude throughout the day. The Concierge will handle inquiries, assist residents with scheduling transportation and activities, manage administrative duties such as data entry and supply ordering, and respond promptly to resident concerns or questions.

This role offers a unique opportunity to join a company that values employee growth and offers competitive wages, comprehensive training, and career advancement opportunities. Employees benefit from health, dental, vision, and life insurance, paid vacation, holidays, sick leave, and a 401K plan with company match. Additional perks include early access to paychecks, free meals during work shifts, an employee assistance program, and a generous employee referral program. If you are passionate about delivering excellent service and making a meaningful impact in a senior living community, this Concierge position at Cogir Senior Living is an ideal fit to advance your career in a supportive and dynamic environment.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of customer service or front desk experience
  • Knowledge of Word, Excel, and Outlook
  • Strong communication skills
  • Ability to work flexible shifts including weekends and holidays
  • Excellent organizational abilities
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of computer systems including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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