Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $20.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Career growth and training programs
BV Cares direct employee support program
Exclusive discounts and offers
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a premier operator of luxury senior living communities across the United States and Mexico City, Mexico. Specializing in providing a supportive and engaging environment for seniors, Belmont Village is committed to enhancing the quality of life for its residents through personalized care, exceptional hospitality, and community-focused activities. With a reputation for excellence and a strong core of values including Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, Belmont Village fosters an inclusive workplace culture that values servant leadership, dedication, and continuous professional growth. The company emphasizes internal career advancement opportunities, making it a great place for individuals committed to making a positive difference in seniors' lives. Belmont Village Senior Living offers competitive compensation and comprehensive benefits designed to support the well-being of their employees as they support the aging community.
The Concierge role at Belmont Village Senior Living is an integral position designed to serve as the welcoming face and primary point of contact for residents, their families, vendors, and guests. This role is not only about greeting and directing visitors but also about providing reliable information and compassionate service tailored to meet the needs of senior residents. As a Concierge, you will play a pivotal role in creating a friendly, safe, and hospitable environment that promotes community engagement and satisfaction. The job requires a dependable individual who takes pride in their work and shows empathy when interacting with residents and visitors. This position involves multitasking in a fast-paced environment while maintaining a professional demeanor and strong communication skills.
Work hours include PRN shifts on Sunday 6:30am-3:00pm and Monday 2:30pm-10:00pm, with pay ranging from $20.00 to $21.00 per hour. Responsibilities span welcoming residents and visitors warmly, managing multi-line phone systems, coordinating resident transportation and events, supporting administrative efforts such as logging maintenance requests, and ensuring security through monitoring visitor access. Collaboration with different departments is key to ensuring smooth communication and operation within the community. The role demands physical activity and reliability as critical factors for success.
Belmont Village Senior Living offers comprehensive on-the-job training led by subject matter experts to empower employees with the knowledge and skills needed for their roles and future opportunities. Employees are also supported through programs like BV Cares for unexpected hardships and enjoy special discounts and continuing education. This position is ideal for candidates seeking meaningful work that combines hospitality, administration, and community service within a respected senior living organization committed to both resident and employee satisfaction.
The Concierge role at Belmont Village Senior Living is an integral position designed to serve as the welcoming face and primary point of contact for residents, their families, vendors, and guests. This role is not only about greeting and directing visitors but also about providing reliable information and compassionate service tailored to meet the needs of senior residents. As a Concierge, you will play a pivotal role in creating a friendly, safe, and hospitable environment that promotes community engagement and satisfaction. The job requires a dependable individual who takes pride in their work and shows empathy when interacting with residents and visitors. This position involves multitasking in a fast-paced environment while maintaining a professional demeanor and strong communication skills.
Work hours include PRN shifts on Sunday 6:30am-3:00pm and Monday 2:30pm-10:00pm, with pay ranging from $20.00 to $21.00 per hour. Responsibilities span welcoming residents and visitors warmly, managing multi-line phone systems, coordinating resident transportation and events, supporting administrative efforts such as logging maintenance requests, and ensuring security through monitoring visitor access. Collaboration with different departments is key to ensuring smooth communication and operation within the community. The role demands physical activity and reliability as critical factors for success.
Belmont Village Senior Living offers comprehensive on-the-job training led by subject matter experts to empower employees with the knowledge and skills needed for their roles and future opportunities. Employees are also supported through programs like BV Cares for unexpected hardships and enjoy special discounts and continuing education. This position is ideal for candidates seeking meaningful work that combines hospitality, administration, and community service within a respected senior living organization committed to both resident and employee satisfaction.
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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