Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

friendly work environment
Clean work environment
Hospitality-oriented work environment
Free Employee Meal
Free parking
full benefits
holiday bonus
employee recognition programs
Generous scholarship opportunity

Job Description

The Marshes of Skidaway Island is a distinguished senior living community known for its compassionate care and exceptional hospitality services. Situated in an inviting and serene environment, The Marshes of Skidaway Island is dedicated to enriching the lives of its residents by fostering a warm, respectful, and engaging atmosphere. This community takes pride in its commitment to investing in the future of senior living by not only providing outstanding care to its residents but also by investing in its employees. As a part of this extraordinary company, team members have the unique opportunity to contribute to the wellbeing and comfort of seniors while growing professionally in a supportive and welcoming workplace.

The Marshes of Skidaway Island is currently seeking a full-time Concierge to join their hospitality-focused team. This role operates Monday through Friday and serves as the first point of contact for residents, prospective employees, vendors, guests, suppliers, and outside service providers visiting the community. The Concierge is responsible for creating a positive first impression by greeting visitors warmly and professionally every day. This position plays a crucial role in ensuring smooth communication and excellent customer service within the community.

Working as a Concierge at The Marshes of Skidaway Island means being deeply involved in maintaining an organized and friendly environment. The role demands strong interpersonal skills and an ability to handle challenging situations tactfully to prevent escalation. In addition to greeting visitors, the Concierge provides ongoing telephone coverage, accepts and tracks deliveries, helps residents and staff by preparing maintenance work orders, and assists the Business Office Manager with various projects and assignments.

This position is ideal for individuals who have excellent telephone communication skills, are familiar with Microsoft Office Suite, and hold at least a high school diploma or general education degree (GED). The Marshes offers a hospitality-oriented work environment that is both clean and friendly, with an emphasis on employee support and recognition.

Employees enjoy a range of benefits including full benefits packages, free employee meals, free parking, holiday bonuses, employee recognition programs, and generous scholarship opportunities. The culture at The Marshes encourages enthusiasm and compassion, particularly for professionals passionate about senior care and engagement. As an Equal Employment Opportunity (EEO) employer and drug-free workplace, The Marshes of Skidaway Island is committed to a respectful and inclusive work environment where all staff members can thrive and contribute meaningfully to the lives of the residents they serve.

Job Requirements

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills

Job Qualifications

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills

Job Duties

  • Provide ongoing telephone coverage
  • solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
  • keep difficult situations from escalating
  • accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the Business Office Manager with projects/assignments

Job Criteria

Experience

Entry Level (1-2 years)


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