Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $22.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Training
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program

Job Description

Cogir Senior Living, based in Scottsdale, Arizona, proudly manages a network of senior living communities across 11 states nationwide. Known as a trusted leader in the senior housing industry, Cogir combines a commitment to exceptional resident care with a supportive work environment that emphasizes growth and development for team members. The company's culture is deeply rooted in core values such as human focus, creativity, and excellence, driving every employee to continually improve and strive for outstanding performance. Cogir Senior Living prioritizes making life enriching and fulfilling for its residents while empowering its staff to achieve professional growth and satisfaction in their roles.

The Concierge position at Cogir Senior Living plays a vital role as the first point of contact within the community for residents, families, visitors, and guests. This front-facing role requires delivering outstanding customer service, ensuring a warm and welcoming environment that represents the company’s brand and mission. The Concierge is responsible for greeting everyone with a pleasant demeanor, efficiently handling telephone communications, managing visitor access, and supporting administrative tasks. Crucially, this position contributes to the seamless operation of the community by assisting residents with scheduling transportation and activities and addressing any concerns or questions they may have. By maintaining an organized and professional front desk, the Concierge helps create a positive and supportive atmosphere that enhances resident satisfaction and trust. Whether directing inquiries, processing work orders, or coordinating services, the Concierge acts as a trusted liaison and reflects Cogir’s dedication to community care and excellence. This opportunity offers competitive wages, training, early access to paychecks, comprehensive insurance benefits, paid time off, a 401K plan with company match, free meals, and an employee assistance program, making it an appealing role for those seeking a meaningful career in senior living management and customer service.

Job Requirements

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Qualifications

  • High school diploma or equivalent
  • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
  • Working knowledge of various computer systems, including Word, Excel, and Outlook
  • Patience and willingness to assist residents, visitors, and team members
  • Friendly, assertive, professional, outgoing, multitasked, and organized
  • Excellent communication skills
  • Availability to work flexible shifts, including weekends and holidays
  • Ability to maintain confidentiality and adhere to ethical standards

Job Duties

  • Answer a multi-line telephone, directing calls and inquiries as needed
  • Greet all families, residents, guests, and vendors with a smile
  • Maintain outside visitor logs and monitor access to the community
  • Assist residents with scheduling transportation, activities, or appointments
  • Support management with administrative tasks, such as data entry, scheduling, or light clerical work
  • Order office supplies
  • Address resident concerns or questions and escalate issues to management when necessary
  • Complete work order requests

Job Criteria

Experience

Entry Level (1-2 years)


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