Concierge

Shenandoah, TX, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Benefits

Health Insurance

Paid Time Off

Flexible working schedule

Supportive team environment

opportunities for professional development

Employee wellness programs

community engagement activities

Job Description

Avanti is a respected community-focused organization known for providing a welcoming and supportive environment for its residents and visitors. As a key player in the community, Avanti prioritizes exceptional customer service and strives to create a vibrant and fun atmosphere where everyone feels valued and cared for. The company is dedicated to maintaining high standards of professionalism, safety, and hospitality, ensuring that both residents and guests experience comfort, security, and warmth the moment they enter the premises.

The role of Director of First Impressions at Avanti is a unique and vital position that goes beyond the traditional receptionist duti... Show More

Job Requirements

Must be at least 18 years of age
Must present as professional and polished with proper grammar skills and pleasant voice tone
Excellent interpersonal, organizational, time management and oral/written skills
Ability to work in team environment
Must be attentive to details, able to multi-task, and work with multiple interruptions
Must be able to lift, carry, push and pull 50 pounds
Basic knowledge with Microsoft Word preferred
Basic knowledge with Microsoft Excel preferred
Ability to work flexible schedules in 24-hour operation including weekends

Job Qualifications

High school diploma or GED preferred
At least two years general office experience including reception experience preferred
Respect for the principles of resident rights and confidentiality
Experience working with the older adult population
Excellent interpersonal skills
Strong organizational and time management skills
Proficient oral and written communication skills
Ability to work in a team environment
Basic knowledge of Microsoft Word and Excel preferred

Job Duties

Answer the phone courteously with proper greetings, direct and transfer callers, and take and distribute accurate messages promptly
Greet visitors appropriately, direct visitors and ensure that visitors, residents, and vendors sign in/out properly
Observe and stop residents attempting to leave the community who should not be and redirect as necessary to assure best efforts are made to safeguard residents
Report any safety issues to management immediately
Ensure that the reception area, lobby, and living room are vacuumed and trash is emptied
Ensure that lobby is kept free of clutter such as newspapers, magazines, and sales materials
Dust desk and tabletops keeping in an orderly fashion and clean windows
Check front porch to ensure that it is clean, free of trash, and presents well
Ensure that plants are watered on the front porch
Assist with activities conducted in the lobby in close proximity to phone and front door and lead weekend/evening activities when less traffic occurs
Assist with general office tasks upon request
Retain resident room roster at front desk for safety reasons
Assist with other tasks and departments as needed

Job Location

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