Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
competitive compensation
improved health insurance
Retirement benefits including a 10 percent defined contribution retirement plan
Comprehensive training and mentorship
Support for professional growth and development
A collaborative work environment
The opportunity to make a meaningful difference in the lives of residents
Job Description
National Health Care Associates is a family-run organization that has proudly served communities since 1984. Known for its commitment to kindness, service, compassion, and excellence, National Health Care operates more than 40 premier centers across the nation. These centers specialize in short-term rehabilitation, skilled nursing, and post-hospital care, earning several distinctions such as the "Best Of" awards by US News & World Report. As an established leader in long-term and post-acute care, National Health Care nurtures a supportive and inclusive environment that values each employee's unique contribution to improving residents' lives. This commitment to quality care and a great working... Show More
Job Requirements
- 1-2 years experience in patient relations, customer service, or healthcare, preferably in a long-term care setting
- High school graduate or equivalent preferred
- Ability to read, write and comprehend English
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to work effectively under pressure and manage multiple priorities
- A genuine passion for working with seniors and improving their quality of life
Job Qualifications
- 1-2 years experience in patient relations, customer service, or healthcare, preferably in a long-term care setting
- High school graduate or equivalent preferred
- Ability to read, write and comprehend English
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to work effectively under pressure and manage multiple priorities
- A genuine passion for working with seniors and improving their quality of life
Job Duties
- Build relationships with residents through continual monitoring of overall satisfaction during their stay
- Work collaboratively with the care team to ensure that residents' needs and preferences are met
- Advocate for residents' rights and ensure that their voices are heard in all aspects of their care
- Implement initiatives to improve the overall patient experience
- Manage difficult or emotional resident situations by identifying and resolving these problems in a timely manner
- Provide support and guidance to families during difficult transitions or times of need
Job Location
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