Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Mentorship Program
Internships
Medical, dental, and vision coverage
Medical FSA and Dependent Care FSA
free onsite medical clinic for employees and their dependents
FREE employee meals during shifts or meal stipend
free golf and tennis
Rosetta Stone language learning
Matching Retirement 401K Plan
Retail Discounts
Pet insurance
employee uniforms provided
competitive pay
Time Off - PTO and Sick Pay
Annual Education Scholarship
Professional Development Scholarship
Tuition Reimbursement
Job Description
Desert Mountain Club is recognized as one of the top 10 and largest private country clubs in North America, offering an unparalleled experience of luxury, recreation, and community in the elevated foothills of the beautiful Sonoran Desert in North Scottsdale, Arizona. Spanning over 8,000 acres, this exclusive residential community and private country club boasts seven signature golf courses, including six designed by the legendary Jack Nicklaus and a par 54 championship course. The club features seven distinctive clubhouses, each with its own unique restaurant and banquet facilities, an award-winning spa and state-of-the-art fitness center, as well as a spectacular swim... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years customer service experience
- Proficiency with Microsoft Excel
- Experience using reservation software
- Notary Public Certification required or willingness to obtain after hire
- Strong knowledge of Scottsdale and Phoenix areas
- Ability to work days, evenings, weekends, and holidays
- Able to sit for majority of shifts
- Ability to occasionally lift and move up to 25 pounds
Job Qualifications
- Minimum of 2 years of customer service experience
- Proficiency in Microsoft Excel
- Experience navigating reservation software
- Background in hotels, resorts, or clubs
- Notary Public Certification or willingness to obtain upon hire
- Strong knowledge of Scottsdale and Phoenix area
- Excellent communication and interpersonal skills
- Ability to multitask and handle various member requests professionally
Job Duties
- Greet members, guests, clients, and other visitors upon entering the clubhouse ensuring complete member satisfaction and exceptional service
- Answer incoming calls in accordance to Desert Mountain Service Standards
- Stay abreast and promote all upcoming events and activities at the Clubhouses and throughout the valley
- Maintain most current copy of the Master Event Guide and spreadsheet of off-site scheduled activities
- Upon special request, provide members with the preferred vendor rolodex listing and ensure the list remains current and updated
- Handle reservations for all dinner, activities and events that are accepting reservations on the member website
- Maintain Lost and Found for the membership
- Coordinate transportation, road trip and hotel arrangements for members and guests upon request including assistance with boarding passes
- Plan special activities and day trips for members and their guests upon request
- Purchase tickets for members for theater, sports events, musicals, etc. through local broker or Ticketmaster
- Assist with check-in during special club activities
- Assist members with their shipping needs via UPS, FedEx or USPS
- Notarize documents for members in accordance with State regulations
- Perform other duties as assigned by management
Job Location
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