Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Benefits
Health insurance eligible after 30 days
401(k) plan eligible after 30 days
401(k) matching contribution after one year
monthly fitness membership reimbursement
qualified parking and transportation tax exemption
Paid Time off and Holidays
Discounted colleague room rates
Complimentary Room Nights based on availability
Complimentary meals in colleague dining room
on-site bike rack for colleague use
Job Description
Park Hyatt Chicago is a distinguished luxury hotel located on the iconic Magnificent Mile, renowned for its blend of understated elegance and exceptional service. This prestigious hotel redefines modern luxury, providing guests with experiences that are as refined as they are personal. As a recipient of Forbes Travel Guide recognition, Park Hyatt Chicago stands out not only for its artfully designed interiors and elevated dining options but also for the dedicated individuals who embody the brand's essence of quiet sophistication. Here, every interaction is meticulously crafted, guided by an uncompromising attention to detail and a commitment to authenticity. The hotel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a concierge or guest service role preferred
- Strong communication and interpersonal skills
- Knowledge of Chicago's attractions and dining scene beneficial
- Ability to multitask and work under pressure
- Availability to work flexible hours including weekends and holidays
- Professional demeanor and appearance
Job Qualifications
- High school diploma or equivalent
- Prior experience in luxury hospitality or concierge services preferred
- Strong knowledge of Chicago's local culture and attractions
- Excellent interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Proficiency with reservation and guest management systems
- Problem-solving skills and a guest-focused mindset
Job Duties
- Provide personalized and detailed guest service recommendations
- Facilitate exclusive reservations for dining, entertainment, and wellness experiences
- Act as a knowledgeable local advisor on Chicago's culinary, cultural, and entertainment scenes
- Collaborate effectively with front office, housekeeping, and food and beverage teams to ensure seamless guest experiences
- Manage and fulfill guest requests with discretion, grace, and attention to detail
- Maintain up-to-date knowledge of hotel services and local events
- Demonstrate exceptional communication skills and professionalism in all interactions
Job Location
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