Concierge

Washington, DC, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $22.00

Benefits

growth opportunities

diversity

stability

job training

Fun-loving family atmosphere

Job Description

Campus Apartments is a leading provider of exceptional student housing across the United States since 1958. Renowned for its passion and commitment to delivering quality living experiences for college students, Campus Apartments has built a strong reputation rooted in community, hospitality, and long-term stability. The company prides itself on its diverse team of enthusiastic professionals who work tirelessly to ensure a dynamic, fun, and supportive work atmosphere. With a foundation based on values such as growth, training, and teamwork, Campus Apartments fosters an environment where employees feel valued and empowered to contribute meaningfully to the company’s success and expansion. The... Show More

Job Requirements

Bachelor's degree or equivalent combination of education and experience
First Aid/CPR certification or willingness to obtain
Valid driver's license and current automobile insurance is preferred
Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
Computer skills and math ability
Accurate typing and record keeping
Proficient in Microsoft Word, Excel and Outlook
Knowledge of Entrata is preferred
Accurate in numerical analysis and transfer of related data
Accurate in preparation of documents to ensure grammatical and required form correctness
Knowledge of and adherence to all federal, state and local laws
Ability to follow through with all necessary paperwork and ensure all deadlines are met
Demonstrate a positive, professional and enthusiastic attitude at all times
Excellent customer service skills
Ability to communicate effectively and professionally while operating in a fast-paced environment
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
Ability to think rationally beyond a specific set of instructions

Job Qualifications

Bachelor's degree or equivalent combination of education and experience
Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
Computer skills and math ability
Accurate typing and record keeping
Proficient in Microsoft Word, Excel and Outlook
Knowledge of Entrata is preferred
Accurate in numerical analysis and transfer of related data
Accurate in preparation of documents to ensure grammatical and required form correctness
Knowledge of and adherence to all federal, state and local laws
Ability to follow through with all necessary paperwork and ensure all deadlines are met
Demonstrate a positive, professional and enthusiastic attitude at all times
Excellent customer service skills
Ability to communicate effectively and professionally while operating in a fast-paced environment
Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
Ability to think rationally beyond a specific set of instructions

Job Duties

Meet and greet residents and answer questions in person or via telephone
Provide customer services to residents, guest and customers
Monitor access to the building, enforce community rules and regulations, and report suspicious behavior
Ensure that the highest level of customer care and service are always maintained
Effectively address complaints
Update resident accounts via operating system and enter work orders
Ensure cleanliness of the building and amenities
Assist the Building Manager with duties as needed
Investigate and respond to concerns and complaints from residents in a timely manner
General administrative duties including filing and typing

Job Location

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