Job Overview
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
potential for permanent employment
Competitive hourly pay
Standard Monday through Friday work schedule
Opportunity for professional growth
collaborative work environment
Exposure to corporate real estate operations
Training and development opportunities
Job Description
CBRE is a global leader in real estate services, known for delivering exceptional service and innovative solutions to clients across diverse industries. With a strong commitment to excellence and a focus on client satisfaction, CBRE supports companies by managing their real estate assets efficiently, enhancing workplace experiences, and providing expert guidance in commercial real estate. The company fosters a collaborative and dynamic work environment that encourages professional growth and development, making it a sought-after employer in the property management sector. Located at 1055 LPL Way, Fort Mill, SC, this location hosts a high-touch financial firm requiring specialized concierge services to... Show More
Job Requirements
- High school diploma or GED
- Minimum of five years job-related experience
- Prior supervisory or shift manager experience preferred
- Proficient in Microsoft Office applications
- Excellent organizational skills
- Ability to communicate complex concepts clearly
- Must be self-motivated and organized
- Strong interpersonal and customer service skills
Job Qualifications
- High school diploma or GED
- At least five years of job-related experience
- Prior shift manager or supervisory experience preferred
- Expertise in Microsoft Office products including Word, Excel, and Outlook
- Excellent organizational skills
- Ability to explain complex concepts or sensitive information effectively
- Strong customer service skills
- Knowledge of property security and emergency procedures
Job Duties
- Be the first point of contact for all those entering the facility
- Greet them with a friendly and welcoming demeanor
- Record and log service requests and track the statuses
- Provide administrative aid to management as needed
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor
- Respond to requests in a timely manner
- Deliver world-class customer service to all individuals in the facility
- Encourage guests and tenants to refer personal and business associates to the location
- Build and maintain a database of local business recommendations including preferred transportation sources, dining, entertainment
- Follow property-specific security and emergency procedures
- Notify appropriate parties to ensure the safety of all individuals in the building
- Acknowledge inquiries or complaints from clients, co-workers, and supervisors
- Provide solutions in a professional customer service-driven manner
- Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives
- May establish new techniques to ensure the team is able to meet its objectives
- Has a direct impact on the team objectives as well as the objectives of related teams
- Ensure personal and team outcomes have a positive impact on customer objectives
- Lead by example and model behaviors that are consistent with CBRE RISE values
- Guide team through the application of basic knowledge of practices and procedures
- Work to build consensus
Job Location
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