Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Daily Pay option available
medical insurance options
Dental insurance options
vision insurance options
Paid Time Off
Paid sick leave
403b company matched retirement plan
Career growth opportunities
Life insurance payout of $15,000 with option to purchase additional coverage
Employee assistance program
Job Description
Fellowship Square is a well-established non-profit Christian Care Community that has been dedicated to providing affordable senior housing for over 40 years. Focused on enhancing the quality of life and independence of its residents, Fellowship Square prides itself on fostering a warm, family-like environment that supports both residents and staff. With a mission deeply rooted in Christian values, the organization emphasizes compassionate care and dignified living for older adults. Beyond simply offering housing, Fellowship Square is committed to delivering an exceptional living experience by integrating community involvement, social activities, and support services that cater specifically to the needs of seniors.... Show More
Job Requirements
- Minimum 1 year of customer service experience
- Familiarity with housing, hospitality, and healthcare services for seniors is preferred
- Proficiency in Microsoft Office Suite including Outlook and Word
- Strong verbal and written communication skills in English
- Ability to multitask, work independently, and handle occasional physical demands such as lifting up to 50 lbs
Job Qualifications
- Minimum 1 year of customer service experience
- Familiarity with housing, hospitality, and healthcare services for seniors is preferred
- Proficiency in Microsoft Office Suite including Outlook and Word
- Strong verbal and written communication skills in English
- Ability to multitask, work independently, and handle occasional physical demands such as lifting up to 50 lbs
Job Duties
- Serve as the primary customer service representative at the front desk and by phone
- Assist residents with maintenance requests and general inquiries
- Operate the phone system and software including Microsoft Outlook, Teams, and Canva
- Coordinate communication between departments and residents
- Manage resident onboarding tasks such as creating welcome binders and access badges
- Distribute internal communications like daily activity puzzles and notices
- Maintain documentation such as resident photo directories and pest service logs
- Support administrative needs including business card creation, gift shop form updates, and various projects as assigned
Job Location
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