Concierge

Dallas, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

competitive pay

Health Insurance

Dental Insurance

Vision Insurance

401(k) retirement plan

Career development opportunities

Opportunities for advancement

Job Description

Willow Bridge Property Company, founded in 1965 by Mack Pogue as Lincoln Property Company, has grown to become one of the United States' most respected full-service residential property management and development companies. Headquartered in Dallas, Texas, Willow Bridge operates a successful portfolio in 75 markets across the country and employs over 5,500 team members. With an impressive track record, the company has built over 200,000 apartments and currently manages 220,000 units for its clients, reflecting its expansive reach and notable presence in the residential real estate industry. The company prides itself on creating places that people want to call home,... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or property management preferred
basic computer literacy including Microsoft Word and Excel
strong communication skills
ability to multitask and manage time effectively
friendly and approachable demeanor
ability to handle confidential information with discretion
valid driver's license may be required
willingness to work flexible hours
ability to work independently and in a team environment

Job Qualifications

A high school education or equivalent is required
a college degree or equivalent is preferred
working knowledge of Word, Excel as well as Internet Explorer
additional knowledge and comfort with Windows XP preferred
excellent interpersonal, motivational, writing, management and leadership skills
proficient in math
outgoing, friendly personality
good organizational skills, follow-up and follow through
understanding and experience with a wide range of property management/accounting software
marketing and budgeting experience
ability to handle multiple tasks at one time
exceptional communication, customer service and people skills
self-motivated
can work independently
detail-oriented
basic typing and computer skills including ability to find information on the Internet
hotel, hospitality or other service experience a plus
this role may require a valid driver's license

Job Duties

Manage the front desk and office area
plan and attend resident events
follow up with residents
provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed
conduct yourself in a manner representative of the quality of our product
promote positive and proactive resident relations by working to make the living experience the highest quality
respond to complaints, follow-up on work orders, and handle general customer service needs of the property
responsible for collecting rent and other payments/deposits
accept and disburse resident packages

Job Location

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