Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
life insurance coverage
Disability insurance
AD&D insurance
Health care flexible spending accounts
dependent care flexible spending accounts
health savings accounts
401k plan with employer funding
Paid Time Off
ten paid holidays

Job Description

BECU is a prominent financial institution boasting over 1.5 million members and managing assets over $30 billion. Established in 1935, BECU has been guided by its core philosophy of 'people helping people,' which emphasizes a commitment to serving not only its members but also the communities and the employees who make up its dynamic workforce. As a credit union, BECU operates with the belief that genuine success stems from focusing on people rather than profits. This people-first approach has helped BECU grow into one of the largest member-owned credit unions, reinforcing its presence as a trusted financial partner across the... Show More

Job Requirements

  • High school diploma or associated certification
  • Minimum two years of customer service experience in a retail environment
  • Ability to travel to Tukwila and Kent locations for training
  • Reliable transportation
  • Willingness to work a flexible and rotating schedule including Saturdays
  • Ability to stand or sit for up to one hour or more
  • Strong communication and interpersonal skills

Job Qualifications

  • High school diploma or GED
  • Minimum two years of customer service experience in a retail environment
  • One year of sales experience in a financial retail setting preferred
  • Proficient PC skills and ability to learn new software
  • Strong verbal and written communication skills
  • Ability to work flexible schedules including evenings and weekends
  • Capacity to sit or stand for extended periods

Job Duties

  • Welcome members with warmth and professionalism
  • Streamline branch traffic by managing member flow efficiently
  • Coordinate and track appointments for branch staff
  • Maintain a clean, organized, and member-friendly environment
  • Demonstrate and educate members on BECU's remote services and digital tools
  • Provide attentive and courteous customer service
  • Support the overall operations and goals of the branch

Job Location

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