Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
life insurance coverage
Disability insurance
AD&D insurance
Health care flexible spending accounts
dependent care flexible spending accounts
health savings accounts
401k plan with employer funding
Paid Time Off
ten paid holidays
Job Description
BECU is a prominent financial institution boasting over 1.5 million members and managing assets over $30 billion. Established in 1935, BECU has been guided by its core philosophy of 'people helping people,' which emphasizes a commitment to serving not only its members but also the communities and the employees who make up its dynamic workforce. As a credit union, BECU operates with the belief that genuine success stems from focusing on people rather than profits. This people-first approach has helped BECU grow into one of the largest member-owned credit unions, reinforcing its presence as a trusted financial partner across the... Show More
Job Requirements
- High school diploma or associated certification
- Minimum two years of customer service experience in a retail environment
- Ability to travel to Tukwila and Kent locations for training
- Reliable transportation
- Willingness to work a flexible and rotating schedule including Saturdays
- Ability to stand or sit for up to one hour or more
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or GED
- Minimum two years of customer service experience in a retail environment
- One year of sales experience in a financial retail setting preferred
- Proficient PC skills and ability to learn new software
- Strong verbal and written communication skills
- Ability to work flexible schedules including evenings and weekends
- Capacity to sit or stand for extended periods
Job Duties
- Welcome members with warmth and professionalism
- Streamline branch traffic by managing member flow efficiently
- Coordinate and track appointments for branch staff
- Maintain a clean, organized, and member-friendly environment
- Demonstrate and educate members on BECU's remote services and digital tools
- Provide attentive and courteous customer service
- Support the overall operations and goals of the branch
Job Location
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