Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Benefits
Multiple medical plans
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401K with company match
Opportunities for professional growth through training and company events
Job Description
This employment opportunity is with a respected organization dedicated to delivering exceptional residential services. As a full-time associate, you will be part of a dynamic team committed to enhancing the living experience of residents by providing personalized and attentive service. The company prides itself on maintaining a supportive and inclusive work environment while offering comprehensive benefits and competitive compensation. The workplace operates Monday through Friday from 7 AM to 3 PM, fostering a stable and balanced work schedule for its employees. The hourly wage for this position is $30.50, paid bi-weekly, reflecting the company's commitment to valuing its employees' contributions... Show More
Job Requirements
- High school diploma or equivalency preferred
- completion of college level courses with concentration in business or hospitality is strongly desirable
- five or more years' experience in the hospitality industry
- effective written and verbal communication skills
- proficiency in word, excel spreadsheets, and e-mail
- multiple language fluency is desirable
- strong customer service, communication and interpersonal skills required
- ability to lift 30 to 50 lbs
- work in an upright standing position for long periods of time
- walk and climb stairs
- ability to detect auditory and/or visual emergency alarms
- ability to respond to emergencies in a timely manner
Job Qualifications
- High school diploma or equivalency preferred
- completion of College level courses with concentration in Business or Hospitality is strongly desirable
- five or more years' experience in the Hospitality Industry
- effective written and verbal communication skills
- proficiency in Word, Excel spreadsheets, and e-mail
- multiple language fluency is desirable
- strong customer service, communication and interpersonal skills required
Job Duties
- Identifies and clarifies residents' needs and desires
- answers questions
- gives directions and instructions
- develops inventories of services
- manages and screens messages
- helps residents establish accounts and schedules access for authorized vendors
- provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals, gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests
- anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries
- organizes social events and event planning and arranges services
- improves services by obtaining and evaluating resident observations, opinions, and criticisms
- maintains guest privacy and organization reputation by keeping information confidential
- updates job knowledge by participating in educational opportunities, maintaining personal networks
- enhances department and organizational reputation by accepting ownership for accomplishing new and different requests
- explores opportunities to add value to job accomplishments
- follows safety procedures and maintains a safe work environment
- other duties as required
Job Location
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