Concierge

Burbank, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.00

Benefits

dental plan

vision plan

Health Insurance

critical illness coverage

accident coverage

401(k) retirement savings plan

Health and dependent day care flexible spending accounts (FSAs)

Paid Vacation, Sick, Holiday, Bereavement Leave

Tuition Reimbursement

Team Member Referral program

Job Description

Our Assisted Living Facility is dedicated to providing a comfortable, safe, and engaging environment for seniors requiring assistance with daily living. We pride ourselves on fostering a community where residents feel respected, cared for, and supported by compassionate professionals. This facility combines a high standard of care with a warm and inviting atmosphere to promote the well-being and independence of every individual entrusted to us. Our team is committed to enhancing the quality of life for our residents through personalized services, social activities, and attentive assistance. We maintain rigorous safety and security protocols to ensure the peace of mind of... Show More

Job Requirements

At least 18 years of age
Required health screening, TB clearance, and criminal record clearance
Relevant special licenses, certifications, and certificates such as First Aid/CPR certification
Ability to meet client needs with special skills as outlined by California Code of Regulations Sections: 85065(f)/87411(g)
High school diploma or equivalent
Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare
Excellent interpersonal and communication skills
Proficiency in computer systems including word processing, email, and database management

Job Qualifications

High school diploma or equivalent
Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
Excellent interpersonal and communication skills
Proficiency in computer systems including word processing, email, and database management
Ability to multitask and prioritize responsibilities effectively
Knowledge of safety and emergency protocols is a plus
Certification in First Aid/CPR is desirable

Job Duties

Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
Provide information, answer inquiries, and assist residents and their families with various requests and concerns
Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
Monitor the security and safety of the facility, reporting any unusual incidents or concerns to appropriate personnel
Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
Always uphold resident privacy and confidentiality
Assist with other related tasks as needed

Job Location

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