Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

career growth and training programs led by Belmont Village subject matter experts
BV Cares direct employee support program for severe and unexpected hardships
Exclusive discounts and offers from leading retailers and brands
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability insurance
long-term disability insurance
Life insurance

Job Description

Belmont Village Senior Living is a leading operator of luxury senior living communities with locations across the United States and in Mexico City, Mexico. The company is dedicated to providing seniors with high-quality care, comfort, and a vibrant community environment. Belmont Village prides itself on its core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, which guide the actions and attitudes of its team members. The organization focuses on servant leadership and thrives in dynamic, hands-on, and physically active roles that support the well-being and happiness of its senior residents. Belmont Village offers a supportive workplace culture with... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system
  • Demonstrated proficiency in MS Office applications
  • Ability to communicate clearly in verbal and written English
  • Demonstrates initiative and critical thinking skills
  • Proven administrative and organizational skills
  • Professional and team-oriented attitude
  • Consistent and reliable attendance

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Location

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