Concierge

Los Angeles, CA, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $18.00 - $19.00

Benefits

Medical insurance

Dental Insurance

vision benefits

vacation

personal day

sick pay

Holidays

Complimentary Meals

Bonus opportunities

Company paid life insurance

Team Member Discount Program (LifeMart)

401(k) Savings Plan with Company Match

recognition programs

Student Loan Refinancing

Tuition Reimbursement

Pet insurance

Employee assistance program

Emergency Financial Assistance

Job Description

Ivy Park at Playa Vista is a premier senior living community nestled within a beautifully landscaped campus, offering a nurturing and elegant environment for its residents. Managed by Oakmont Management Group, Ivy Park delivers exceptional quality, comfort, and care with five-star services and amenities designed to promote independence while providing comprehensive individual support. The community prides itself on fostering meaningful lifestyles and relationships through a culture grounded in authenticity, teamwork, compassion, commitment, and resilience. Residents at Ivy Park enjoy a fulfilling and rewarding way of life that encourages continuing autonomy while being supported by dedicated staff who go above and... Show More

Job Requirements

Must be at least 18 years of age
High school diploma or equivalent
Prefer two (2) years of experience in a hospitality setting or prior senior living community
Excellent customer service skills
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines

Job Qualifications

Must be at least 18 years of age
High school diploma or equivalent
Prefer two (2) years of experience in a hospitality setting or prior senior living community
Excellent customer service skills
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines

Job Duties

Provide all residents, guests, and visitors with exceptional customer service
Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
Monitor the Emergency Alert System and immediately respond to every call
Effectively manage business center and process incoming and outgoing mail
Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments

Job Location

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