Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Eden Roc Miami Beach is an iconic oceanfront resort located in the heart of Miami Beach, Florida. Known for its luxury, style, and unparalleled service, Eden Roc Miami Beach has become a legendary destination for travelers seeking a premier hospitality experience. The resort offers breathtaking ocean views, lavish amenities, and a vibrant atmosphere, making it one of the most sought-after places to stay in Miami Beach. With a focus on creating unforgettable guest experiences, Eden Roc Miami Beach has built a reputation for excellence in the hospitality industry. The resort employs a wide range of talented professionals in various departments... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hospitality or customer service
  • excellent verbal and written communication skills
  • ability to handle multiple tasks simultaneously
  • familiarity with local Miami Beach area
  • proficiency in Microsoft Office and hotel reservation software
  • availability to work flexible hours including weekends and holidays
  • must be friendly and outgoing
  • ability to work in a fast-paced environment

Job Qualifications

  • previous experience in customer service or hospitality
  • excellent communication skills
  • strong problem-solving abilities
  • interpersonal skills
  • knowledge of local attractions and transportation
  • ability to multitask
  • proficiency in Microsoft Office and reservation systems
  • flexible availability including weekends and holidays
  • bilingual skills are a plus

Job Duties

  • assist guests with restaurant reservations
  • arrange transportation for guests
  • provide recommendations for local attractions
  • act as a knowledgeable resource to enhance guest experience
  • manage guest inquiries effectively
  • maintain communication using reservation systems
  • multitask and prioritize guest requests

Job Location

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