Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid time off including vacation, sick, bereavement, and holidays
401k Match

Job Description

Eden Roc Miami Beach is an iconic oceanfront resort located in the heart of Miami Beach, Florida. As a luxury hotel property, it has established itself as a distinguished landmark renowned for its sophisticated style, lavish amenities, and breathtaking views of the Atlantic Ocean. Eden Roc Miami Beach combines elegant design with a vibrant atmosphere to create a memorable destination for leisure and business travelers alike. The resort prides itself on providing unparalleled service to guests, ensuring that every stay is distinguished by comfort, convenience, and a high level of hospitality. It boasts a diverse range of facilities including fine... Show More

Job Requirements

  • High school diploma or equivalent
  • previous hospitality or customer service experience
  • excellent verbal and written communication skills
  • ability to work flexible hours including weekends and holidays
  • familiarity with local area and attractions
  • proficiency in reservation and office software
  • strong interpersonal skills
  • ability to handle multiple tasks in a fast-paced environment

Job Qualifications

  • Previous experience in customer service or hospitality
  • excellent communication skills
  • strong problem-solving and interpersonal skills
  • knowledge of local attractions, restaurants, and transportation options
  • proficiency with Microsoft Office and reservation systems
  • ability to multitask and prioritize effectively
  • flexible availability including weekends and holidays
  • bilingual skills are a plus

Job Duties

  • Assist guests with restaurant reservations
  • arrange transportation services
  • provide personalized recommendations for local attractions and events
  • serve as a knowledgeable resource to enhance guest experience
  • manage multiple guest requests simultaneously
  • maintain detailed knowledge of hotel services and surrounding area
  • collaborate with other hotel departments to ensure guest satisfaction

Job Location

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