Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $28,839.54 - $32,170.55
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health coverage
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability
long-term disability
Life insurance
Career growth and training programs
Employee support programs
exclusive discounts
Continuing education courses
referral bonus opportunities
Job Description
Belmont Village Senior Living is a prestigious organization that owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Known for its commitment to excellence, Belmont Village cultivates an environment where residents receive compassionate and personalized care, and employees have opportunities for growth and advancement. As a company, Belmont Village thrives on core values that include trust, respect, teamwork, dignity, integrity, ownership, and learning, creating a workplace that deeply values servant leadership and hands-on engagement. The communities are designed to promote a thriving lifestyle for seniors, ensuring safety, comfort, and a vibrant social atmosphere.Show More
At Belmont Village Senior Living, the focus on hiring dedicated professionals who want to make a meaningful difference in the lives of seniors is paramount. The company values employees who excel in fast-paced, physically active roles and demonstrate empathy alongside strong communication skills. These elements form the foundation for delivering exceptional service within a supportive team-oriented setting. The organization also boasts a strategic plan for development, providing employees with ongoing training and plentiful opportunities for career progression.
As a Concierge at Belmont Village Senior Living, you will serve as the initial point of contact for residents, family members, vendors, and guests visiting the community. This full-time position operates Monday through Friday from 2 pm to 11 pm, requiring a reliable, professional individual who takes pride in providing exceptional customer service and hospitality. Your role will involve greeting visitors warmly, managing multi-line phone systems, efficiently handling inquiries, and supporting various administrative functions. You are expected to maintain confidentiality and demonstrate empathy while working in a dynamic, fast-moving environment.
This role demands excellent organizational skills to manage tasks such as logging and distributing packages, coordinating transportation and events for residents, and ensuring the secure use of the community's access system. You will also collaborate with various departments to promote effective communication and respond appropriately during emergencies, ensuring the safety and comfort of residents at all times. The position requires a clear verbal and written communication ability in English and proficiency in MS Office applications. A high school diploma or equivalent is a minimum qualification along with demonstrated professional phone etiquette and administrative skills.
Belmont Village places great importance on fostering an inviting and safe environment where seniors can thrive every day. The Concierge position contributes directly to this objective by making hospitality and resident satisfaction top priorities in every interaction. The role offers not only a rewarding chance to impact seniors' lives positively but also comes with comprehensive benefits including medical, dental, vision and mental health coverage, paid time off, a 401(k) savings plan with employer match, disability coverage, and life insurance. Additionally, employees benefit from exclusive discounts, continuing education opportunities, and career growth programs that make Belmont Village a desirable place to build a meaningful career in senior living hospitality and care.Show Less
As a Concierge at Belmont Village Senior Living, you will serve as the initial point of contact for residents, family members, vendors, and guests visiting the community. This full-time position operates Monday through Friday from 2 pm to 11 pm, requiring a reliable, professional individual who takes pride in providing exceptional customer service and hospitality. Your role will involve greeting visitors warmly, managing multi-line phone systems, efficiently handling inquiries, and supporting various administrative functions. You are expected to maintain confidentiality and demonstrate empathy while working in a dynamic, fast-moving environment.
This role demands excellent organizational skills to manage tasks such as logging and distributing packages, coordinating transportation and events for residents, and ensuring the secure use of the community's access system. You will also collaborate with various departments to promote effective communication and respond appropriately during emergencies, ensuring the safety and comfort of residents at all times. The position requires a clear verbal and written communication ability in English and proficiency in MS Office applications. A high school diploma or equivalent is a minimum qualification along with demonstrated professional phone etiquette and administrative skills.
Belmont Village places great importance on fostering an inviting and safe environment where seniors can thrive every day. The Concierge position contributes directly to this objective by making hospitality and resident satisfaction top priorities in every interaction. The role offers not only a rewarding chance to impact seniors' lives positively but also comes with comprehensive benefits including medical, dental, vision and mental health coverage, paid time off, a 401(k) savings plan with employer match, disability coverage, and life insurance. Additionally, employees benefit from exclusive discounts, continuing education opportunities, and career growth programs that make Belmont Village a desirable place to build a meaningful career in senior living hospitality and care.Show Less
Job Requirements
- High school diploma or equivalent
- Proven experience with a multi-line phone system
- Demonstrated proficiency with MS Office applications
- Ability to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skills
- Professional, pleasant and team-oriented attitude
- Consistent and reliable attendance is essential
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Must be able to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
Job Location
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