Concierge

Chicago, IL, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $17.00 - $19.00

Benefits

free movies and food

Paid Time Off

competitive pay

flexible scheduling

Medical insurance

Dental Insurance

Vision Insurance

FSA

HSA

voluntary benefits

Job Description

Alamo Drafthouse Cinema is a renowned movie theater chain known for its unique combination of cinematic entertainment and exceptional hospitality. Established with a mission to enhance the movie-going experience, Alamo Drafthouse has built a reputation as a community-focused establishment where guests can enjoy a wide selection of films in an environment that values comfort, innovation, and customer service. Located in Chicago, Illinois, this location at 3519 N Clark St offers a vibrant atmosphere where guests can indulge in specialty programming, including new releases, cult classics, and themed screenings. With an emphasis on maintaining world-class facilities and delivering memorable experiences, Alamo... Show More

Job Requirements

Must be able to execute light lifting and transport items medium distances, up to 50 lbs
Must be able to stand in one place for extended periods
Operates POS entry using touchscreen devices
Ability to move with caution and operate in a busy/sometimes loud environment

Job Qualifications

Holds a passion for the cinematic experience
Ability to operate POS
Ability to stand/walk at least 8-10 hours at a time
Ability to reach, bend, stoop, and clean frequently
Ability to read and write English
Ability to verbalize and clearly respond to guests

Job Duties

Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
Maintain a cheerful, courteous disposition with neat, clean, and professional attire
Greet guests upon entering and departing the venue
Answer phone and respond to questions and/or direct calls to the appropriate place
Keep Managers fully informed of all problems or unusual matters of significance - take prompt corrective action where necessary or suggest alternative courses of action that may be taken
Keep lobby clean and free of clutter
Keep up-to-speed on current and upcoming movies and all special events at the venue
Maintain the cleanliness and organization of the concierge desk
Maintain stocking levels of necessary supplies
Process admission tickets to guests
Maintain a balanced cash drawer - handle all in-venue ticket transactions
Provide assistance to guests' special needs, such as helping those with disabilities
Direct guest traffic within the venue
Champion and adhere to all company safety and sanitation policies and procedures
Team player, assisting other teammates as needed or when business needs dictate

Job Location

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