Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
career growth and training programs led by Belmont Village subject matter experts
BV Cares direct employee support program for severe and unexpected hardships
Exclusive discounts and offers from leading retailers and brands
complimentary unlimited continuing education courses
celebration of employee milestones and achievements
referral bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability insurance
long-term disability insurance
Life insurance
Job Description
Belmont Village Senior Living is a distinguished operator of luxury senior living communities across the United States and Mexico City, Mexico. Established with the mission to provide exceptional senior care, Belmont Village is renowned for cultivating vibrant communities that prioritize the dignity, respect, and well-being of their residents. The company emphasizes servant leadership, fostering an environment where team members thrive in hands-on, fast-paced, and physically engaging roles. Core values such as Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning are deeply embedded in the company culture, guiding all employees to deliver the highest standard of care and service. Belmont Village... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience handling multi-line phone systems with professional phone etiquette
- Proficiency in MS Office applications
- Ability to communicate clearly in both verbal and written English
- Demonstrates initiative and advanced critical thinking skills
- Possesses administrative and organizational skills
- Exhibits a professional, pleasant, and team-oriented attitude
- Consistent and reliable attendance
Job Qualifications
- High school diploma or equivalent
- Proven experience with a multi-line phone system with demonstrated professional phone etiquette
- Demonstrated proficiency with MS Office applications to perform job-related tasks
- Ability to communicate clearly in verbal and written English
- Demonstrates initiative with advanced critical thinking skills
- Proven administrative and organizational skill set
- Professional, pleasant and team oriented attitude
- Consistent and reliable attendance
Job Duties
- Greet residents, visitors and staff warmly
- Manage and direct incoming phone calls efficiently and professionally
- Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- Log and coordinate distribution of packages as appropriate
- Collaborate with various departments to promote effective communication
- Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- Record maintenance work order requests through an electronic record system
- Maintain an organized workspace to promote efficiency and preserve first appearance impressions
- Make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Location
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