Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a leading, fully integrated global real estate platform renowned for its expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate assets across more than 265 markets worldwide, with offices located in North America, Europe, South America, and the Asia-Pacific region. As the largest operator of apartments in the United States, Greystar manages over one million units globally, positioning itself as a dominant force in the rental residential real estate industry. The company’s portfolio consists of nearly $79 billion of assets under management, which includes more than $35 billion in development assets and $36.5 billion in regulatory assets. Founded in 1993 by Bob Faith, Greystar has built its reputation on providing world-class service and innovative solutions in residential rental real estate. For more information, visit www.greystar.com.
This role involves organizing, coordinating, and implementing various resident services and programs, serving as a pivotal information resource for residents regarding local market resources. The position provides an opportunity to engage directly with prospects and existing residents, ensuring their comfort and satisfaction as they interact with the community. Responsibilities include greeting visitors, handling communications via phone, managing logistical operations such as guest suite scheduling and package deliveries, and supporting community activities and events. Physical demands require the incumbent to be active, able to stand, walk, and occasionally lift or maneuver objects weighing up to 50 pounds with assistance. The role demands flexibility, including weekend shifts and on-call availability during evenings and holidays.
This part-time position comes with competitive compensation and the possibility of bonuses based on individual and company performance. Benefits for part-time team members include participation in a 401(k) with company match, an employee assistance program, and paid sick time. Greystar values diversity and offers equal employment opportunities irrespective of race, color, religion, sex, national origin, age, disability, or other protected characteristics. Importantly, Greystar emphasizes secure communication during the hiring process and cautions candidates against scams, underscoring the professional and trustworthy nature of its operations.
This role involves organizing, coordinating, and implementing various resident services and programs, serving as a pivotal information resource for residents regarding local market resources. The position provides an opportunity to engage directly with prospects and existing residents, ensuring their comfort and satisfaction as they interact with the community. Responsibilities include greeting visitors, handling communications via phone, managing logistical operations such as guest suite scheduling and package deliveries, and supporting community activities and events. Physical demands require the incumbent to be active, able to stand, walk, and occasionally lift or maneuver objects weighing up to 50 pounds with assistance. The role demands flexibility, including weekend shifts and on-call availability during evenings and holidays.
This part-time position comes with competitive compensation and the possibility of bonuses based on individual and company performance. Benefits for part-time team members include participation in a 401(k) with company match, an employee assistance program, and paid sick time. Greystar values diversity and offers equal employment opportunities irrespective of race, color, religion, sex, national origin, age, disability, or other protected characteristics. Importantly, Greystar emphasizes secure communication during the hiring process and cautions candidates against scams, underscoring the professional and trustworthy nature of its operations.
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work in all weather conditions
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and up to 50 pounds with assistance
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Availability for rare or regular travel if necessary
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or property management is preferred but not required
- Strong communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Proficient in basic computer applications and phone systems
- Ability to work independently and as part of a team
- Flexible schedule including availability on weekends and holidays
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls, route them to appropriate team members, and assist with service request callbacks as needed
- Maintain the guest suite schedule to ensure payment and cleanliness
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour-ready condition prior to office opening
- Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community-provided services
- Assist in scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, delivery options, and maintain relationships with concierge vendors
Job Criteria
Experience
No experience required
Job Location
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