Concierge

As part of Marriott International, the Chicago Marriott Downtown Magnificent Mile operates within a culture of respect, inclusivity, and empowerment, where every team member is valued and encouraged to contribute to the company’s success and legacy. Marriott places a strong emphasis on equal opportunity employment, championing diversity, and ensuring a workplace free from discrimination or bias of any kind. The company offers competitive pay, comprehensive benefits, and extensive opportunities for professional development, making it an attractive employer for individuals seeking to thrive in the hospitality industry.

This role at the Chicago Marriott Downtown Magnificent Mile is a part-time, non-management position within the Food and Beverage & Culinary category, offering hourly pay ranging from $25.19 to $25.94. The position is essential to maintaining the high standards the hotel upholds, particularly focusing on cleanliness, organization, and smooth operational flow in event and banquet functions.

The incumbent will be responsible for completing the final breakdown of events, including cleaning rooms thoroughly, returning equipment to designated areas, and performing closing duties such as storing reusable goods securely and locking doors. Additionally, the role involves setting up, stocking, and maintaining assigned workstations to ensure readiness for service. The position requires keen attention to detail to monitor and maintain cleanliness, sanitation, and overall organization in service areas throughout the shift. These tasks are performed with a clean-as-you-go mentality to uphold safety and hygiene standards.

Another key responsibility includes handling linens correctly by transporting dirty linens to designated cleaning areas, separating napkins from tablecloths, and replenishing linen shelves with clean items. Flexibility is crucial, as the role also involves supporting other departments to deliver optimum guest service and accommodate dynamic operational needs. Candidates must adhere strictly to company policies and safety procedures, report any unsafe conditions, and complete necessary safety training and certifications.

The ability to engage professionally with guests and team members is vital, requiring clear and courteous communication, a welcoming attitude, and the initiative to anticipate and address guest needs. The job involves physical activities such as standing, walking, lifting (up to 50 pounds independently and over 75 pounds with help), bending, twisting, and navigating various surfaces, underscoring the need for good physical stamina.

Marriott offers a comprehensive benefits package that includes a 401(k) plan, earned paid time off and/or sick leave, stock purchase options, discounts at Marriott properties, commuter benefits, employee assistance programs, childcare discounts, and wellness initiatives. These benefits are subject to eligibility criteria and aim to support associates’ overall well-being, both professionally and personally.

Joining the Chicago Marriott Downtown Magnificent Mile means becoming part of the JW Marriott legacy, where associates are valued as the foundation of guest satisfaction and business success. The hotel fosters a supportive community, offers numerous training and advancement opportunities, and encourages associates to be their best selves in a hospitality-driven environment that blends luxury with heartfelt service. This is an excellent opportunity for motivated individuals who are looking to start or grow their careers in hospitality within a globally respected brand.Show Less