Concierge

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $14.70

Benefits

Medical insurance

Dental Insurance

Vision Insurance

mental health benefits

prescription drug coverage

Paid Time Off

401(k) retirement plan with employer match

short-term disability insurance

long-term disability insurance

Life insurance

Job Description

Belmont Village Senior Living is a prominent organization dedicated to owning, managing, and operating luxury senior living communities across the United States and in Mexico City, Mexico. Established with a commitment to excellence, Belmont Village provides an upscale and supportive environment for seniors that fosters dignity, respect, and thriving in the later stages of life. The company boasts a diverse team of servant leaders who excel in hands-on, fast-paced, and physically active roles. These team members are deeply committed to the core values of Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, which are the foundation of the organization's culture... Show More

Job Requirements

High school diploma or equivalent
Proven experience with a multi-line phone system
Demonstrated proficiency with MS Office applications
Ability to communicate clearly in verbal and written English
Demonstrates initiative and advanced critical thinking skills
Proven administrative and organizational skills
Professional, pleasant and team oriented attitude
Consistent and reliable attendance

Job Qualifications

High school diploma or equivalent
Proven experience with a multi-line phone system with demonstrated professional phone etiquette
Demonstrated proficiency with MS Office applications to perform job-related tasks
Must be able to communicate clearly in verbal and written English
Demonstrates initiative with advanced critical thinking skills
Proven administrative and organizational skill set
Professional, pleasant and team oriented attitude
Consistent and reliable attendance

Job Duties

Greet residents, visitors and staff warmly
Manage and direct incoming phone calls efficiently and professionally
Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
Log and coordinate distribution of packages as appropriate
Collaborate with various departments to promote effective communication
Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
Record maintenance work order requests through an electronic record system
Maintain an organized workspace to promote efficiency and preserve first appearance impressions
Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Location

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