Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Dignity and respect in the workplace
Investment in education and training opportunities
Safe and comfortable work environment
Recognition and rewards for positive contributions
Opportunities for promotion and career growth
Supportive and collaborative team culture
Employee involvement in decision making
Job Description
The Villa at St. Louis Park is a distinguished 105-bed skilled nursing facility nestled in a serene suburban neighborhood. Currently undergoing an exciting renovation project, The Villa is committed to enhancing its facilities to provide exceptional care experiences. Specializing in rehabilitation services and long-term skilled geriatric care, The Villa prioritizes the well-being and recovery of its residents through a resident-centered approach. The mission of The Villa is to foster a welcoming care environment that maximizes healing and restoration, paired with world-class service that caters to each resident's unique needs. The dedicated treatment team plays an integral role in supporting residents... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or healthcare setting preferred
- Ability to communicate effectively with residents, families, and staff
- Strong organizational and multitasking abilities
- Proficiency in basic computer applications
- Reliable and punctual with a professional demeanor
- Ability to work the specified part-time evening and weekend schedule
- Positive attitude and team-oriented mindset
Job Qualifications
- Star quality customer service skills
- Excellent communication and presentation skills
- Great computer skills (ie. Word, Excel, PowerPoint, Outlook, etc.)
- Must have strong organizational skills and ability to work well in a team environment
- Excellent people skills with strong time and project management skills
- Must have a positive can do attitude
- Availability to work 4:00 - 8:00 p.m. varying days and every other weekend 10:00 a.m. - 6:00 p.m
Job Duties
- Greet all guests to promote the goals of Villa Healthcare: Exceptional Care, Unexpected Luxury and Passionate Care
- Meet with resident or responsible party within 24 to 48 hours of admission
- Be attentive to resident requests that would better their experience during their stay
- Manage and purchase necessary supplies to maintain the Snack Cart
- Ensure resident rooms are ready for new admissions
- Complete tours of the building for any prospective residents or family members seeking placement
- Maintain the Customer Service Questionnaires and follow-up and address any concerns that arise
- Make daily rounds to interact and meet with family members and residents
- Assist with in-house events
Job Location
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