Concierge

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Benefits

On and off-site job specific training

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401k with company matching

Paid holidays

generous paid leave

Rent discount for BREG properties

Job Description

Broe Real Estate Group (BREG) is a prominent real estate company specializing in multifamily residential properties, committed to delivering exceptional living experiences to its residents. With a portfolio that spans across various regions, BREG prides itself on community engagement, high service standards, and innovative property management solutions. The company fosters a positive, inclusive work environment where each employee plays a vital role in supporting resident satisfaction and operational excellence.

The Concierge position at Broe Real Estate Group offers a unique opportunity to be at the forefront of resident and guest interaction, ensuring a welcoming and professional atmosphere within the co... Show More

Job Requirements

High school diploma or equivalent
1+ years related experience
strong customer service background
must be able to provide proof of eligibility to work in the U.S.
ability to remain seated for extended periods
ability to speak and hear clearly
ability to lift office products and supplies up to 20 lbs
ability to stoop, kneel, bend and reach
dexterity to write and manipulate computer keyboard and mouse
hospitality or multi-family experience preferred

Job Qualifications

High school diploma or equivalent
1+ years related experience
strong customer service background
must be able to provide proof of eligibility to work in the U.S.
hospitality or multi-family experience preferred
basic to advanced computer and software skills including BuildingLink and Yardi
excellent written and verbal communication skills
ability to read, analyze, and interpret lease agreements
ability to prioritize and manage multiple requests simultaneously
reliable and detail-oriented approach
professional and collaborative customer service skills
ability to self-motivate and manage time independently

Job Duties

Greet all who enter and exit the building with a smile and genuine enthusiasm throughout the day
Set appointments for customers and vendors
Provide administrative and hands-on assistance with move ins
Provide information on events and activities residents may enjoy
Maintain cleanliness and organization of the lobby area
Answer and appropriately field incoming calls from residents, prospective residents, vendors, and other parties
Field service requests from current residents by communicating with maintenance staff and following up with residents
Scan, organize, and hand out packages to residents
Assist vendors and residents with obtaining necessary keys to building areas
Maintain reservation books for amenities and guest suites
Assist with lobby tours and field general questions as needed
Provide directions to residents and/or guests
Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events
Provide information about local features, such as shopping, dining, nightlife, or recreational destinations
Make travel arrangements for sightseeing or other tours
Provide business services for residents, such as sending or receiving faxes or shipping packages
Pick up and deliver items or run errands for residents
Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides
Receive, store, or deliver packages or mail
Perform office duties on a temporary basis when needed
Arrange for interpreters or translators when patrons require such services
Clean and tidy lobby as needed
Other duties assigned by management

Job Location

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