Concierge

Inglewood, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,466.97 - $48,253.52

Benefits

Daily Pay

Medical insurance

Dental Insurance

vision coverage

Short-Term and Long-Term Disability Income

Term life and AD and D insurance

Paid Time Off

Employee assistance program

401k Retirement Plan

Job Description

Hotel MdR - A DoubleTree by Hilton Hotel is a contemporary hotel situated in Marina del Rey, California, known for its casual sophistication and prime location near key attractions such as Abbot Kinney, Venice, and Santa Monica. The hotel boasts a newly renovated design that combines modern comfort with a stylish atmosphere. Positioned just four miles from LAX Airport, it serves as an ideal destination for both business and leisure travelers. Guests can enjoy the pleasant year-round climate while dining at Barbianca Local Kitchen, an indoor-outdoor restaurant offering northern Italian cuisine with a Napa Valley twist. Hotel MdR's location near... Show More

Job Requirements

High school diploma or equivalent required
Experience in a hotel or related field preferred
Ability to convey information and ideas clearly
Ability to evaluate and select among alternative courses of action quickly and accurately
Ability to work well in stressful, high pressure situations
Effectiveness in handling workplace problems, including anticipating, preventing, identifying and solving problems
Ability to listen to, understand, and clarify issues raised by co-workers and guests
Competency in working with and understanding financial information and basic arithmetic functions
Ability to maintain composure and objectivity under pressure

Job Qualifications

High school diploma or equivalent required
College course work in related field helpful
Experience in a hotel or a related field preferred
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Must be effective at listening to, understanding, and clarifying issues raised by co-workers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
Must maintain composure and objectivity while under pressure

Job Duties

Approach all encounters with guests and employees in a friendly, service oriented manner
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
Maintain regular attendance in compliance with Aimbridge Hospitality standards
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
Maintain a friendly and warm demeanor at all times
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards
Assist front office manager with hiring and training
Coordinate special events or special projects as assigned
Assist guests with problems with hotel services
Arrange transportation needs for guests
Respond to inquiries with accurate information regarding hotel features, services and assistance
Be knowledgeable of daily functions, VIPs and any other special events occurring in or pertaining to the hotel
Provide information on the geographical area
Suggest site-seeing locations and arrange tours
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology
Have knowledge of and assist in emergency procedures as required
Handle check-ins and check-outs in a friendly, efficient and courteous manner
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system
Be attentive, friendly, helpful and courteous to all guests, managers and employees at all times
Ensure logging and delivery of packages, mail and messages as needed
Use proper two-way radio etiquette when communicating with other employees
Attend meetings as required by management
Perform any other duties as requested by management

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: