Concierge

Planned Companies is a distinguished property management firm specializing in delivering exceptional lifestyle services to residential communities. With a focus on hospitality and tenant satisfaction, the company collaborates with Planned Lifestyle Services (PLS) to ensure that the properties under its management provide a welcoming, safe, and presentable environment for tenants, visitors, and vendors alike. Known for its commitment to quality and client service, Planned Companies has developed a reputation for not only maintaining beautiful properties but also enriching the tenant experience through personalized concierge services. This commitment reflects the company’s broader mission to create community-centric living spaces where residents feel valued and supported in their everyday lives. The role of Concierge at Planned Companies is integral to this mission. As a frontline representative, the Concierge is entrusted with creating an inviting atmosphere by greeting and assisting tenants, guests, and vendors in a professional and courteous manner. The position involves a dynamic schedule covering mornings, evenings, overnights, and weekends, thereby requiring flexibility and dedication. Located in several New Jersey communities including Harrison, Jersey City, and Hoboken, this position offers a competitive pay rate of $19.00 per hour. Concierges at Planned Companies are more than just receptionists; they are the heart of the community experience, building rapport with tenants and customizing services to fit individual needs and expectations. This includes scheduling restaurant, hotel, and entertainment reservations, organizing on-site events, and providing detailed local information about dining, shopping, entertainment, and transportation options. The Concierge also manages the logistical aspects of property management such as securing mail and packages, tracking deliveries, controlling lobby access, and maintaining keys and access cards with vigilance. This role demands a high level of interpersonal skills, multitasking ability, and a genuine passion for delivering exceptional customer service. The Concierge is expected to be polite, friendly, and self-assured, with excellent written and verbal communication skills and a sound understanding of basic computer operations. Knowledge of local attractions and services enhances the ability to provide tenants with unique and memorable experiences. Additionally, physical capability to lift up to 50 pounds is sometimes required. Planned Companies fosters a culture of inclusivity and equal opportunity, welcoming all applicants regardless of race, sex, color, religion, age, national origin, or any other legally protected status. Employees benefit from a comprehensive package including medical, dental, and vision coverage for full-time staff, alongside a 401K plan with employer matching available to both full and part-time employees. Joining Planned Companies as a Concierge offers the chance to be part of a vibrant team dedicated to enhancing residential living experiences through exceptional service and a welcoming community presence. This position is ideal for individuals who thrive in customer-focused roles and seek a meaningful career in property management and hospitality, where each day presents opportunities to make a positive impact on residents’ lives.