Concierge - 4 PM - 10 PM Shift (M-F)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Fixed Shifts
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Benefits

competitive pay
flexible schedule
training provided
friendly work environment
Career growth opportunities

Job Description

Kelley Commercial Partners is a reputable property management company known for delivering exceptional service and maintaining high standards across its properties. With a commitment to professionalism and customer satisfaction, Kelley Commercial Partners ensures that residents, visitors, and vendors experience a welcoming and well-maintained environment. The company operates with a focus on community, integrity, and proactive problem solving, positioning itself as a leader in the property management industry. They manage various commercial and residential properties, each designed to provide not only comfort but also security and convenience to those who live and work there.

The role of Concierge at Kelley Commercial Partners is essential as it serves as the face of both the company and the property it manages. This position is part-time, offering approximately 30 hours per week, specifically during the 4 PM to 10 PM shifts from Monday through Friday, with a competitive pay rate of $16.00 per hour. The concierge acts as the first point of contact and represents the goodwill and professionalism of the company. With responsibilities that span greeting residents and guests, assisting with mail and deliveries, ensuring the proper use of parking spaces, and maintaining security protocols, this role requires a highly organized and proactive individual. The ideal candidate must be reliable, friendly, and possess excellent customer service skills, ready to handle an array of tasks competently and courteously.

This position demands attentiveness and anticipation of needs before issues arise, demonstrating a proactive approach to problem solving. The concierge helps facilitate a smooth, enjoyable experience for residents by managing inquiries, monitoring facility conditions, and supporting safety measures. Maintaining a clutter-free lobby, documenting issues effectively, and showing professionalism when interacting with all stakeholders further enhance the operational excellence expected in this role.

Physical stamina is necessary, as the job requires standing or sitting for extended periods and occasionally lifting or moving items up to 10 pounds. The environment is dynamic, requiring quick thinking, resourcefulness, and the ability to remain calm under pressure. Employees must also pass background checks and drug screenings, reinforcing the importance of trust and security in this position.

Ultimately, the concierge at Kelley Commercial Partners plays a pivotal role in fostering a welcoming atmosphere, supporting property operations, and serving as an integral part of the community. This opportunity is perfect for individuals seeking a professional yet friendly setting where they can apply their interpersonal skills and contribute meaningfully to property management excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Must be available to work 4 PM to 10 PM shifts Monday through Friday
  • Ability to maintain professionalism and confidentiality at all times
  • Must pass background check and drug screening
  • Ability to communicate effectively and respectfully
  • Physical ability to stand or sit for extended periods and lift up to 10 pounds
  • Flexible schedule to meet the part-time requirements
  • Positive attitude and friendly demeanor
  • Strong organizational skills and attention to detail

Job Qualifications

  • Previous experience in a related field is requested but not required - we will train!
  • Possess excellent customer service abilities
  • Ability to be proactive and resourceful in stressful situations
  • Professional attitude an appearance
  • Ability to handle physical workload
  • Strong attention to detail
  • Maintain a neat and clean appearance, as well as a outwardly happy demeanor
  • Pass background check and drug screening
  • Flexible availability required
  • Ability to work with minimal direction or supervision
  • Ability to maintain confidentiality and professionalism in all situations
  • Employee will be required to stand or sit for prolonged periods of time
  • Employee must occasionally lift and/or move up to 10 pounds

Job Duties

  • Warmly greet residents and guests upon entry and exit and provide needed assistance
  • Aid residents in getting their mail, luggage, and groceries
  • Assure parking spaces are utilized properly
  • Assure no blocking of driveways and entrances
  • Respond to phone calls, requests, questions, and other needs appropriately and in a friendly, professional manner
  • Document all issues and copy Property Manager/Property Assistant
  • Maintain a clutter free lobby and ensure safe entry/exit for all visitors/staff
  • Report any facility issues such as leaking water pipes or broken/damaged equipment
  • Deliver newspapers to residents
  • Become knowledgeable of the building rules and regulations
  • Demonstrate integrity when handling building security and access codes
  • Maintain a cordial and respectful relationship with the residents, visitors, contractors, vendors, and fellow employees
  • Maintain awareness of surroundings and suspicious persons
  • Maintain a positive attendance record, which includes regular and predicable attendance and work/break schedule

Job Criteria

Experience

Entry Level (1-2 years)


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