Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Part-time schedule
flexible scheduling
competitive hourly wage
opportunity to work in a senior living community
Experience in hospitality and senior engagement

Job Description

The Delaney at Lake Waco is a premier senior living community dedicated to providing an exceptional living experience for its residents. Nestled in the scenic surroundings of Lake Waco, the Delaney offers a combination of comfortable accommodations, compassionate care, and a vibrant community life tailored to seniors. The company prides itself on fostering an environment where residents are not only cared for but are engaged in meaningful activities that enhance their quality of life. As part of its commitment to excellence, the Delaney invests significantly in its staff, recognizing that employee growth and satisfaction are key to delivering top-tier senior living services. Employees at the Delaney have the unique opportunity to interact daily with some of the wisest and most inspiring individuals, gaining insights and stories that enrich their own lives as they contribute to the well-being of others.

Currently, The Delaney at Lake Waco is seeking a hospitality-focused Concierge to join their team on a part-time basis. This position plays a crucial role as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers visiting the community. The Concierge is responsible for creating a warm, inviting, and professional atmosphere that reflects the high standards of the Delaney community. The role requires strong interpersonal and communication skills to handle various tasks, from answering telephone calls to managing front desk activities and coordinating deliveries. The Concierge also supports the operational side by preparing maintenance work orders and assisting the Business Office Manager with special projects and assignments. Flexibility is essential, as this role requires the ability to work evenings, weekends, and holidays as needed. Starting at a competitive rate of $14 per hour, this position offers a meaningful way to contribute to senior care while developing valuable hospitality skills. If you are passionate about creating positive experiences and have a compassionate nature, the Concierge role at The Delaney at Lake Waco provides a rewarding career path in the senior living industry.

Job Requirements

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills
  • dependable
  • flexible
  • willing to work evenings, weekends, and holidays

Job Qualifications

  • High school diploma or general education degree (GED) required
  • familiarity with Microsoft Office Suite products
  • must demonstrate excellent telephone communication skills

Job Duties

  • Provide ongoing telephone coverage
  • solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
  • keep difficult situations from escalating
  • monitor front desk activity and maintain community security procedures
  • accept delivery packages, document receipt of packages, and notify the resident (recipient) of delivery
  • prepare maintenance work orders as requested by residents and staff
  • assist the Business Office Manager with projects/assignments
  • communicate effectively with department leaders and team members
  • be dependable, flexible, and willing to work evenings, weekends, and holidays as needed

Job Criteria

Experience

Entry Level (1-2 years)


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