Concierge

Cedarhurst Senior Living is a distinguished provider of senior living communities, recognized for its dedication to enriching the lives of older adults through exceptional care and highly personalized services. Operating with a focus on excellence, innovation, and compassionate support, Cedarhurst offers vibrant environments where seniors not only live but thrive in fulfilling, dynamic ways. The company’s commitment to creating warm and inviting communities places a strong emphasis on safety, respect, and attentive care, making it an ideal choice for seniors and their families seeking supportive living options that cater to both health and lifestyle needs.

Joining Cedarhurst means becoming part of a team deeply rooted in core values that include passion, trustworthiness, empathy, positivity, respect, and approachability. These principles guide every interaction, making each team member a true friend and ally to the residents they serve. Cedarhurst fosters an inclusive and supportive culture, encouraging personal growth and career development through extensive training and internal promotion opportunities. The company offers a competitive benefits package that includes medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match after one year of service, underlining its commitment to the wellbeing of both residents and its team members.

The Concierge role at Cedarhurst plays an essential function within this supportive environment. Reporting directly to the Executive Director, the Concierge serves as the welcoming face and key point of contact for residents, their families, visitors, and staff. This position is instrumental in ensuring a warm and professional first impression, fostering a safe and comfortable community atmosphere. By monitoring entry and exit points, assisting residents with various needs, facilitating efficient communication, and supporting administrative functions, the Concierge helps maintain smooth daily operations and enhances the overall resident experience.

Beyond front desk duties, the Concierge collaborates with multiple departments, including the Executive Director’s office, Business Office, and Sales & Marketing teams, providing essential clerical and administrative support. They also assist in managing logistics such as mail distribution, sales of guest meals, coordinating transportation services for residents, and handling emergency system monitoring. The role demands excellent interpersonal skills to interact positively with residents and families, ensuring their concerns and needs are addressed with care and professionalism.

The Concierge is a vital part of Cedarhurst’s community, responsible for creating meaningful engagement with residents and supporting efforts to maintain effective communication among staff, residents, and families about care and wellbeing. This position requires a proactive mindset, the ability to work collaboratively within a team, and the capacity to manage conflict and resolve issues when they arise. The role is physically active, involving walking, standing for extended periods, and occasionally lifting weights up to 50 pounds independently or 200 pounds with assistance. It also requires adherence to infection prevention protocols and active participation in ongoing training and team-building initiatives.

At Cedarhurst, the Concierge is more than just a receptionist; they are a critical part of the community’s heart, helping to build a welcoming, safe, and positive environment where seniors can enjoy their lives to the fullest. This role offers a fulfilling career opportunity within a respected senior living provider dedicated to making a meaningful difference in the lives of those they serve.