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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $15.75 - $20.25
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee assistance program
Professional Development
Employee Discounts
Job Description
This position is for a Concierge role on a PRN (as needed) basis, reporting directly to the Business Office Manager. The role is hourly and primarily located in a senior living community dedicated to elevating the quality of life for its residents. The community is committed to creating an environment where seniors can enjoy comfort, connection, and joy every day. This company emphasizes a welcoming atmosphere and hospitality, ensuring visitors, residents, and staff feel valued and supported.
As the first point of contact for the community, the Concierge plays a critical role in setting the tone for all ... Show More
As the first point of contact for the community, the Concierge plays a critical role in setting the tone for all ... Show More
Job Requirements
- High school diploma or equivalent preferred
- able to read, write, and understand English
- able to make independent decisions when warranted and remain calm during emergencies
- professional demeanor in dealing with residents, family members, visitors and staff
- knowledgeable of administrative practices, processes, and guidelines
- experience using computer software such as Microsoft
- patient, professional, cheerful, and enthusiastic
- able to walk and stand continuously
- able to perform work inside and outside
- able to sit infrequently
- able to lift, carry, push up to 25 pounds constantly
- able to climb stairs frequently or use elevator
- able to bend, squat, twist and reach frequently
- vision adequate to read clearly
- hearing adequate to hear telephones, alarms, and signals
- strong command of English for reading, writing, and interpreting information
Job Qualifications
- High school diploma or equivalent preferred
- able to read, write, and understand English
- able to make independent decisions and remain calm in emergencies
- professional interaction with personnel, residents, family, visitors, and public
- knowledgeable of administrative practices and guidelines
- experienced in using Microsoft computer software
- patient, professional, cheerful disposition, and enthusiastic
Job Duties
- Greet visitors seeking information about the property
- assist residents, family members, and guests with general requests
- arrange tours of the property for walk-in or scheduled visitors
- answer telephones and record information
- display knowledge of services, programs, and community information
- manage mail meter, stamps, copying and office operations
- process incoming mail, sort and distribute to mailboxes
- maintain reception area and lobby, ensure availability of current literature and refreshments
- perform clerical duties as directed by supervisor
- assist in the dining room serving resident meals upon request
- support marketing efforts through interactions during tours and phone contact
- communicate any suspected resident changes immediately
- maintain a safe work environment
- encourage teamwork with co-workers and other departments
- support a positive and professional image through dress and actions
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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