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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Via 6 is a vibrant community within the Weidner Apartment Homes portfolio, known for fostering a welcoming and engaging environment for its residents. Weidner Apartment Homes is a respected property management company that values customer service excellence and community-building. As a leading management company, Weidner focuses on creating meaningful resident experiences by maintaining beautiful properties and delivering exceptional service. With locations across various regions, Weidner prioritizes a positive community atmosphere where residents feel at home, supported, and connected to their neighbors and surroundings.
The Concierge role at Via 6 is central to maintaining this exceptional community spirit. This positi... Show More
The Concierge role at Via 6 is central to maintaining this exceptional community spirit. This positi... Show More
Job Requirements
- Must agree to criminal background check and voluntary drug testing agreement
- must have access to personal vehicle and/or reliable transportation at all times
- driver’s license, vehicle and insurance must be valid and unexpired and match the country of work
Job Qualifications
- Prior customer service experience required
- ability to work in a fast-paced environment with strong motivation to learn and contribute
- ability to manage multiple tasks
- able to give professional directions clearly in person, over the phone, email and text
- experienced in Microsoft products preferred
- willing and able to learn new software programs
- follow company mission, vision and values
- comply with all policies and procedures as well as Fair Housing and relevant laws
- maintain professional appearance and wear company dress code
- work effectively in a team environment or independently
- ability to work outside normal scheduled hours as needed
- willing to be assigned to other properties as needed
- working knowledge of English
- detail oriented and well organized
Job Duties
- Positively interact with residents and prospective residents on a daily basis
- establish friendly rapport and warmly welcome them into the community
- maintain in-depth knowledge of community, residents and competitor properties
- plan, organize and execute virtual and in-person events and activities for residents
- promote and encourage residents to participate in events through multiple forms of communication
- respond promptly to resident and prospective resident calls and emails
- answer incoming calls and convert phone calls into walk-in traffic
- set viewing appointments
- tour prospective residents with energy and enthusiasm
- maintain communication follow-up for traffic, emails and phone calls
- ensure market ready apartments, common areas and amenities are clean and maintained
- foster and develop community partnerships
- accept and deliver all incoming packages for residents promptly
- assist and manage amenity scheduling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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