Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible schedule
Job Description
Havenwood of Minnetonka is a distinguished senior living community dedicated to providing an enriching and supportive environment for its residents. Nestled in the serene surroundings of Minnetonka, this community excels in offering a blend of comfort, care, and companionship tailored to the unique needs of seniors. Havenwood of Minnetonka prides itself on being more than just a residence; it is a place where each resident's life story is honored and celebrated, fostering connections that enrich both staff and residents alike. The community is part of an extraordinary company that is committed to investing in the future of senior living by investing in its team members, ensuring that employees are valued, supported, and given opportunities to grow professionally and personally.
Currently, Havenwood of Minnetonka is seeking a hospitality-focused Concierge to join their team. This part-time position offers a dynamic work schedule with shifts during weeknights from 4:00 PM to 7:00 PM and every other weekend from 8:30 AM to 5:00 PM. With a competitive hourly wage ranging from $16 to $18, this role offers a chance to contribute meaningfully while benefiting from a supportive workplace culture.
The Concierge serves as the welcoming face of the community, a key role responsible for greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers with warmth and professionalism every day. This position is essential for setting a positive tone for anyone entering Havenwood of Minnetonka, ensuring all interactions are handled with care and respect. In addition to providing excellent customer service, the Concierge manages multiple responsibilities including ongoing telephone coverage, resolving inquiries and concerns from various stakeholders efficiently and tactfully, and managing logistical tasks such as accepting deliveries and documenting their receipt.
The role demands an individual who can balance organizational goals with the personal needs of residents and guests, maintaining a calm and effective approach even in challenging situations. Additionally, the Concierge prepares maintenance work orders as requested by residents or staff and supports the Business Office Manager with various projects and assignments. This position is ideal for a compassionate, hospitality-minded professional passionate about senior engagement and eager to make a difference in the lives of older adults.
By joining Havenwood of Minnetonka, candidates become part of a company dedicated to fostering a collaborative and respectful workplace culture. The organization emphasizes the importance of community and connection, ensuring that both residents and employees experience a fulfilling and supportive environment. For those who are enthusiastic about senior care and hospitality, this Concierge role offers a unique opportunity to be involved in a vibrant senior living community while developing valuable skills and contributing to meaningful experiences every day.
Currently, Havenwood of Minnetonka is seeking a hospitality-focused Concierge to join their team. This part-time position offers a dynamic work schedule with shifts during weeknights from 4:00 PM to 7:00 PM and every other weekend from 8:30 AM to 5:00 PM. With a competitive hourly wage ranging from $16 to $18, this role offers a chance to contribute meaningfully while benefiting from a supportive workplace culture.
The Concierge serves as the welcoming face of the community, a key role responsible for greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers with warmth and professionalism every day. This position is essential for setting a positive tone for anyone entering Havenwood of Minnetonka, ensuring all interactions are handled with care and respect. In addition to providing excellent customer service, the Concierge manages multiple responsibilities including ongoing telephone coverage, resolving inquiries and concerns from various stakeholders efficiently and tactfully, and managing logistical tasks such as accepting deliveries and documenting their receipt.
The role demands an individual who can balance organizational goals with the personal needs of residents and guests, maintaining a calm and effective approach even in challenging situations. Additionally, the Concierge prepares maintenance work orders as requested by residents or staff and supports the Business Office Manager with various projects and assignments. This position is ideal for a compassionate, hospitality-minded professional passionate about senior engagement and eager to make a difference in the lives of older adults.
By joining Havenwood of Minnetonka, candidates become part of a company dedicated to fostering a collaborative and respectful workplace culture. The organization emphasizes the importance of community and connection, ensuring that both residents and employees experience a fulfilling and supportive environment. For those who are enthusiastic about senior care and hospitality, this Concierge role offers a unique opportunity to be involved in a vibrant senior living community while developing valuable skills and contributing to meaningful experiences every day.
Job Requirements
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- must demonstrate excellent telephone communication skills
Job Qualifications
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- must demonstrate excellent telephone communication skills
Job Duties
- Provide ongoing telephone coverage
- solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately
- keep difficult situations from escalating
- accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- prepare maintenance work orders as requested by residents and staff
- assist the Business Office Manager with projects/assignments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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